Reviews
Truly a great group of people to work with when buying a...
Truly a great group of people to work with when buying a car. Made the whole process simple and quick! I would definitely recommend to others and will go back when looking to buy another car :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and recommendations! We look forward to working with you again in the future!
Rothrock Motor Sales exceeded my expectations by helping...
Rothrock Motor Sales exceeded my expectations by helping me find my dream car. The sales staff were professional, approachable and knowledgeable. Thanks Rothrock Motor Sales!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 4+ star rating! We're glad we could exceed your expectations and hope to work with you in the future.
Drove up to the express service area to get service and...
Drove up to the express service area to get service and inspection. Took the car right in and were done in less time than was quoted. Excellent!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating and for sharing your experience with us! We look forward to working with you again.
Love this place! Service is outstanding and love Simone-...
Love this place! Service is outstanding and love Simone- great attitude and very knowledgeable. Will definitely be coming back for regularly scheduled service. Once again I love this place!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star rating and shout-out for Simone! We look forward to working with you in the future.
While Rothrock had made an attempt to fix the car, it is...
While Rothrock had made an attempt to fix the car, it is still not fixed. When I picked up the car, Patrick never walked to the car to demonstrate the car was fixed. within 2 hours of taking the vehicle home I called Rothrock and left multiple messages requesting another appt. I continued to call for the next several days and left multiple messages. I called Simone’s line, Charlene and patrick’s phone number. To date, I have not received a return call. The current issues with the car are the following: The key fob left with me does not function; The floor carpet is lower after the attempt to fix the car and the flame retardant is visible; The trunk kick plate still doesn’t work; The radio system continues to drop calls and the radio system goes blank. I would appreciate a call from the dealerships owner. Thank you, Christy Hume
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know about your recent experience at Rothrock. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to our General Manager Ron Carl at 484-223-0554.
Very good service on time and professional I liked...
Very good service on time and professional I liked because I don’t need to make appointment , and always feel comfortable with the service and people
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Elsa, thank you for the 5-star rating! We look forward to working with you in the future.
Kevin is kind, knowledgeable, not pushy and takes his...
Kevin is kind, knowledgeable, not pushy and takes his time with you. He is justt the kind of salesperson you want. Great guy. I highly recommend giving him a call if you are in the market for a pleasant car shopping experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jayd, thank you for the 5-star rating and your shout-out for Kevin! We look forward to working with you in the future.
Great services. The service department at rothrock is...
Great services. The service department at rothrock is great the people who work there are very friendly and very helpful. Mario, Wayne and Chelsea are the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, thank you for the 5-star rating and shout-outs for the Rothrock team! We look forward to working with you again.
Been going there for service and repairs since I bough...
Been going there for service and repairs since I bough the car there two years ago, service is excellent and the people working there are pleasant and friendly, also they have great coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thank you for the 5-star rating and your loyalty to Rothrock Motors! We look forward to working with you in the future.
Amazing service work with any one and any credit thanks...
Amazing service work with any one and any credit thanks guys for the big help Also bring my brother and also hi get prove right away amazing Daniel thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 4+ star rating! We look forward to working with you again.
