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Victory Nissan of Mechanicsville

(2,036 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 438-8905 (877) 438-8905
Used (855) 960-2030 (855) 960-2030
Service (888) 461-1186 (888) 461-1186

Reviews

(2,036 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Victory Nissan of Mechanicsville from DealerRater.

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Went in with an 2018 Versa and came out with a 2019 Kicks

I went in to have a convo about the interest rate on my old loan but got a new loan instead with a lower interest rate as before plus an upgraded vehicle with the help of Rodney Booker as well as Bruce Gilliam

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is an awesome exchange. Thank you for sharing the positive feedback, we are happy to have been of service to you!!

Helpful

I loved that they did check my credit till we had already made the deal and I also loved that they where willing to try and get it cheaper asking about where we worked, schooling and more!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share the positive feedback. We appreciate your kindness and your decision to work with us at Hart!!

Fair trade-in value, fair price on pre-owned car.

They were honest, helpful, and had several cars that met my criteria. They gave me a fair trade-in value for my old car and then gave me a decent price on the new-to-me pre-owned car. They put CarMax to shame. I actually told them so!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive feedback!! We are so happy we were able to provide you with an exceptional experience. Thank you for joining the Hart family!

Amazing service

This dealership is an amazing group. This process was quick, easy and fun. I would recommend anyone looking to buy a vehicle to go to the Hart Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share the positive feedback and the recommendation. We appreciate the opportunity to be of service to you and to have you as a part of the Hart family!

Wonderful experience

Everyone there was very professional and helpful. I am very pleased with how they work with me and please with the car I choose. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kindness and your decision to choose us as your place of business. We truly appreciate you and are glad we were able to be of service. We look forward to continuing to be of service to you.

Gteat friendly personel

Great and professional staff worked to the end to accomplish great and reasonable financial accommodation love the patience the sale repr took to work.out reasonable payment option

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kindness and taking the time to share your positive feedback. We are happy to have been of service to you and look forward to being there for you moving forward.

Great service

Great people working there loved the treatment. They all made the experience of buying a car fun the way that it was intended. Definitely going to recommend them to anyone who I know that is in the market. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kindness and taking the time to share your positive feedback. We look forward to being of continued service to you, your family, and friends. Welcome to the Hart family!

Awesome

My experience was excellent they made sure I got what I wanted and always asked was everything alright with. Me. I am very satisfied and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is always great to receive positive feedback. Thank you for taking the time to share, we are extremely happy that your experience exceeded expectation. Thank you again!

Very accommodating dealership.

Considered trading in old car for a new one had to change my appt. several times. The agent took his time showing and test dring several cars. I was able to test one out overnight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad that your experience exceeded expectation. It is our goal to provide a tailored world class experience to each of our guest. Thank you for choosing us and for sharing the positive feedback.

I will remember this experience forever.

Dee was outstanding at helping me purchase my first vehicle. She was very knowledgeable and courteous. Explained everything she knew about the “car buying process” and the information about the car very thoroughly. She was also very patient and attentive. Lee was amazing as well. He was helpful explaining and telling me about all the documents I was signing and was able to help me out with my payment. The first dealership I went to was at nissan of richmond on west broad and they were very pushy, too aggressive, they weren’t understanding or generous at all, and tried to guilt trip me into buying a car. Later that day, I went too Hart Nissan Everyone there was upbeat and nice. Dee and Lee made this experience very easy and very enjoyable. It will be an experience that i will never forget. I am truly grateful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's awesome to hear!!! Thank you for being a part of the Hart family!!