Reviews
I am very pleases with my sells man and the dealership
I am very pleases with my sells man and the dealership over all. the truck is so great and what I wanted. Everyone was nice and easy to ask questions to with answers I understand even so me how to do everything I will need to enjoy my truck
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. Charles Williams great sales representative of Jim taylor Buick gmc. Knowledgeable and very helpful
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cliff Bodan has been a great help with this purchase of a
Cliff Bodan has been a great help with this purchase of a GMC truck. His knowledge willingness to help me get the truck I wanted made for a very pleasant buying experience.if you are looking for a new vehicle see Cliff Bodan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony Dana is the man to talk to about a new car or truck.
Tony Dana is the man to talk to about a new car or truck. Tony was the first salesman I talked to about a new truck. I shopped around and dealt with salesmen inside a 100 mile radius from home and ended up right back at his desk. Other dealers had trucks I liked but I got the best deal at Jim Taylor Buick GMC with Tony.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Jim Taylor Buick GMC was nothing short
My experience at Jim Taylor Buick GMC was nothing short of amazing! I walked in with the car I wanted in mind and walked out with keys to that car in hand 2 hours later! Thanks Hayden Boudreaux for making this experience as smooth as possible! You’re good at what you do! Thanks Jim Taylor of Monroe, La!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parts department
I called the parts department to see if they had the part I needed. They showed that they had one in stock online. The man that answered said right away that he didn't have it. I asked where it went, he said, in an extremely rude tone, "don't know". I said "ok, thanks anyway". I didn't even get a chance to say "bye" before I heard "click". He was rude from the as soon as he picked up the phone. Kind of like he didn't want to be bothered with customers.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
i bought a gm certified, pre owned gmc 1500 ext cab sle....
i bought a gm certified, pre owned gmc 1500 ext cab sle. i was not informed until after the papers were signed that the gm certified warranty is void if you finance with anyone but gmac. now i have a truck with a collapsed front spring, and some other lose parts in the front end. i have owned the truck for 5 days, and the guys at cooper say i have to pay for the repairs out of pocket. Thats not right, if a vehicle is certified, it should be certified no matter how its paid for. even though i have friends that work at cooper,..i cannot recommend anyone use this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair