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ALM Hyundai West

(568 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
New (877) 468-7856 (877) 468-7856
Used (877) 869-3990 (877) 869-3990
Service (888) 346-2712 (888) 346-2712

Reviews

(568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Hyundai West from DealerRater.

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Came in 9 am for oil change and tire and started cursing

Came in 9 am for oil change and tire and started cursing and making noise because I left there after 4 pm

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service Was immaculate and customer service was

The service Was immaculate and customer service was outstanding was satisfied within all time in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John was simply amazing!

John was simply amazing!!! He hung with us to the very end and was very helpful and informative about the vehicle. Everyone did what was needed to satisfy us with customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dominique provided great service and valuable information

Dominique provided great service and valuable information regarding the needs of my vehicle. I bought my vehicle from this dealership years ago and I like the modifications they have done to the waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They got me out in great time and treated me with so much

They got me out in great time and treated me with so much courtesy. Complimentary coffee, wifi, and a comfortable wait area is a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a great job at the service center fixing my car

They did a great job at the service center fixing my car and now it drives brand new

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Below Average Service scheduled appointment times are not

Below Average Service scheduled appointment times are not handled in a timely manner. Vehicle check list was not completed but signed off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I came back because this is family!

I came back because this is family! I trust the staff and I love the kindness that I experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Walker and the staff at ALM West were outstanding .

Mr. Walker and the staff at ALM West were outstanding . They made my car buying experience wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Resolved car issues fairly quickly (4 days) compared to

Resolved car issues fairly quickly (4 days) compared to other Hyundai locations that gave me an initial quote time of 5 weeks. GREAT JOB ALM WEST!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.