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AM Ford

(11 reviews)

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(11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AM Ford from DealerRater.

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I just bought my new Ford from AM Ford in Jefferson, and

I just bought my new Ford from AM Ford in Jefferson, and I couldn’t be happier! The sales team made the process smooth, honest, and pressure-free. They truly care about helping you find the right vehicle not just making a sale. I got a great deal and fair value on my trade. Highly recommend checking them out if you’re in Ashtabula County!

I just bought my new Ford from AM Ford in Jefferson, and

I just bought my new Ford from AM Ford in Jefferson, and I couldn’t be happier! The sales team made the process smooth, honest, and pressure-free. They truly care about helping you find the right vehicle not just making a sale. I got a great deal and fair value on my trade. Highly recommend checking them out if you’re in Ashtabula County!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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As a first-time buyer, I was nervous about financing and

As a first-time buyer, I was nervous about financing and choosing the right car. The team at AM Ford explained everything clearly and helped me find the perfect SUV within my budget. They even worked with my credit situation and got me a great rate. Thank you for treating me with respect and care!

As a first-time buyer, I was nervous about financing and

As a first-time buyer, I was nervous about financing and choosing the right car. The team at AM Ford explained everything clearly and helped me find the perfect SUV within my budget. They even worked with my credit situation and got me a great rate. Thank you for treating me with respect and care!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I purchased a Ranger from AM Ford and Tyler helped make

I purchased a Ranger from AM Ford and Tyler helped make it a wonderful experience. He was patient, detailed, and made sure I left feeling confident.

I purchased a Ranger from AM Ford and Tyler helped make

I purchased a Ranger from AM Ford and Tyler helped make it a wonderful experience. He was patient, detailed, and made sure I left feeling confident.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Working with Adam was a great experience, I will send

Working with Adam was a great experience, I will send everyone I can to him

Working with Adam was a great experience, I will send

Working with Adam was a great experience, I will send everyone I can to him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don helped me buy an F-150 Raptor and it was the best

Don helped me buy an F-150 Raptor and it was the best buying experience I’ve ever had. Highly recommend AM Ford

Don helped me buy an F-150 Raptor and it was the best

Don helped me buy an F-150 Raptor and it was the best buying experience I’ve ever had. Highly recommend AM Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience in buying out F 150.

Great experience in buying out F 150. We got great deal on our new car.

Great experience in buying out F 150.

Great experience in buying out F 150. We got great deal on our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just picked up my Ford Bronco from AM Ford in Ashtabula

Just picked up my Ford Bronco from AM Ford in Ashtabula County and had an awesome experience! The whole team was super friendly and easy to work with. They made the process quick, smooth, and actually enjoyable—which isn’t always the case when buying a car. Really appreciated how helpful and honest everyone was. If you’re looking for a new ride, definitely check them out. Highly recommend!

Just picked up my Ford Bronco from AM Ford in Ashtabula

Just picked up my Ford Bronco from AM Ford in Ashtabula County and had an awesome experience! The whole team was super friendly and easy to work with. They made the process quick, smooth, and actually enjoyable—which isn’t always the case when buying a car. Really appreciated how helpful and honest everyone was. If you’re looking for a new ride, definitely check them out. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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First of all let me say that I love Ford products.

First of all let me say that I love Ford products. With that said, STAY AWAY FROM THIS DEALERSHIP! Their GM “Gus” is not only a liar, he doesn’t have any of the values which make Ford great. We agreed on a deal for a used car sale and the next day he reneged on it. The salesmen there must hate their lives working for a GM that destroys deals. This dealership does not respect your time, values or even representing Ford Motor Company in a positive manner. The floors in the showroom are filthy, garbage cans around salesmen’s desk are overflowing. I was raised that if you couldn’t do the little stuff correctly how do you do the major things correctly. I asked for the owners phone number and he said he lives overseas. I asked for his Division or Regional Supervisor and he said, “I’ll send it to you!”. FORD MOTOR COMPANY, if you are listening, this dealership needs your help. FORD MOTOR COMPANY built the Sherman Tanks that waged war and helped defeat oppression and death in Europe. FORD MOTOR COMPANY built respirators during the Covid pandemic. Unfortunately now this dealership is only worried about covering their xxxxx and lying to the people of small town northeastern Ohio. Shame on you AM car dealership. I won’t even discredit Ford Motor Company by putting their name by your dealerships name. Very disgruntled and disappointed.

First of all let me say that I love Ford products.

First of all let me say that I love Ford products. With that said, STAY AWAY FROM THIS DEALERSHIP! Their GM “Gus” is not only a liar, he doesn’t have any of the values which make Ford great. We agreed on a deal for a used car sale and the next day he reneged on it. The salesmen there must hate their lives working for a GM that destroys deals. This dealership does not respect your time, values or even representing Ford Motor Company in a positive manner. The floors in the showroom are filthy, garbage cans around salesmen’s desk are overflowing. I was raised that if you couldn’t do the little stuff correctly how do you do the major things correctly. I asked for the owners phone number and he said he lives overseas. I asked for his Division or Regional Supervisor and he said, “I’ll send it to you!”. FORD MOTOR COMPANY, if you are listening, this dealership needs your help. FORD MOTOR COMPANY built the Sherman Tanks that waged war and helped defeat oppression and death in Europe. FORD MOTOR COMPANY built respirators during the Covid pandemic. Unfortunately now this dealership is only worried about covering their xxxxx and lying to the people of small town northeastern Ohio. Shame on you AM car dealership. I won’t even discredit Ford Motor Company by putting their name by your dealerships name. Very disgruntled and disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Truly excellent mechanical work and customer service.

Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.

Truly excellent mechanical work and customer service.

Truly excellent mechanical work and customer service. Bottom line they got my car running again, and were honest and reasonably priced. This repair shop is a good combination of corporate (they have the software for larger repairs, and a driver to pick up customers), and local family courtesy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great customer service!

Great customer service! John the Service Manager and Kiersten the Service Scheduler were outstanding! They were so kind and helpful! They stick with me during difficult service procedure on my truck. Outstanding!

Great customer service!

Great customer service! John the Service Manager and Kiersten the Service Scheduler were outstanding! They were so kind and helpful! They stick with me during difficult service procedure on my truck. Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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