Reviews
Cameron and service department were outstanding!
Cameron and service department were outstanding! I was impressed with the ease and speed given.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
Great Service!! I would definetly recomend it to all my friends and family. thank you😀
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rachel was a beyond amazing service advisor who seems to
Rachel was a beyond amazing service advisor who seems to give you the answers to your car concerns before you even ask them, it was very clear to me she goes out of her way to take care of her customers! Everything I look for as a customer with car issues I find at Rusty Wallis VW. Keep up the great business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience over the last 5 years with Rusty Wallis
My experience over the last 5 years with Rusty Wallis makes me believe this is an honest dealership that is willing to work toward the best interest of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We always received great service and advice from.
We always received great service and advice from. D.J, our service advisor and Aaron, the service manager
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought the only brand new car they had on the lot.
Bought the only brand new car they had on the lot. Got home it had some scratches on the hood. Brought it back for them to buff the scratches out and they give it back to me with all the dust from where they buffed it out on it. Was already annoyed that when we got it they only filled it up 3/4 of the way and then I had to drive back from Royse City to have them buff the scratches and they gave it back dusty. SMH. Have 2 20 something’s that will probably be buying cars soon won’t be from Rusty!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Best dealership in Dallas, treated like a vip every time
Best dealership in Dallas, treated like a vip every time I bring my car in for a service. Always leave feeling very satisfied with the work they have done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were prompt and courteous.
They were prompt and courteous. There was very little waiting to get checked in. Once checked in they followed up with service to be done. They completed the work and we were out and on the Road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rusty Wallis VW works to make sure you are taken care of.
Rusty Wallis VW works to make sure you are taken care of. If any problems arise they will fix it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
DJ our service advisor is great An excellent to work with
DJ our service advisor is great An excellent to work with Very knowledgeable Very professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
