Reviews
The sales people a foothill Ranch, Mercedes-Benz were not
The sales people a foothill Ranch, Mercedes-Benz were not pushy, but they provided the service. Katie was my sales lady. she was informative, and very helpful. She was extremely customer oriented and excellent at communicating online and provided all the information that I asked for. I will recommend her to anybody who want to buy Mercedes at foothill Ranch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable.
Very knowledgeable. Very patient. Very professional. If you have any questions KATIE is the way to go. Came in nervous and curious. Left with our beautiful family suv. THANK YOU KATIE !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We’re delighted to hear that Katie’s knowledge, patience, and professionalism helped turn your nervousness into confidence. It’s wonderful that you found the perfect family SUV with her guidance. We appreciate you choosing Mercedes-Benz of Foothill Ranch and look forward to serving you and your family in the future! Best regards, The Mercedes-Benz of Foothill Ranch Team
Thank you so much for your kind words! We’re thrilled to hear Katie made your experience so comfortable and positive. Enjoy your beautiful new family SUV — we truly appreciate you choosing us!
Great customer service, thanks to Katie Kieu and the
Great customer service, thanks to Katie Kieu and the team. They made the whole transaction smooth and fast. I was in and out the dealership for less than one hour. If you want first class services, ask for Katie and I’m sure you won’t be disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We’re thrilled to hear that Katie Kieu and our team provided you with smooth and efficient service — getting you in and out in under an hour is exactly what we aim for. Your recommendation means a lot to us, and we’re here anytime you need us. Enjoy your new vehicle! Best regards, The Mercedes-Benz of Foothill Ranch Team
Top notch dealer Guram.
Top notch dealer Guram. I mentioned that I prefer to work out the numbers and car over phone and show up for a brief test drive and signing. He did exactly that and we picked up the car in light speed. The finance person Nima was also extremely energetic and made the signing fun. They also offered a gift from the gift shop which was a nice surprise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re so glad Guram could make the process smooth and efficient, just the way you preferred. It’s great to hear that Nima made signing enjoyable and that you appreciated the gift from our shop — we love adding those little touches! Enjoy your new car, and we look forward to assisting you again in the future. Best regards, The Mercedes-Benz of Foothill Ranch Team
Our salesman was amazing and so helpful!
Our salesman was amazing and so helpful!!! I would recommend to all my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We’re so happy to hear that Amir took such great care of you — he truly is a valued member of our team. Your recommendation means a lot to us, and we’re grateful for the opportunity to earn your trust. If your friends or family ever need anything, we’ll be here to help! All the best, The Mercedes-Benz of Foothill Ranch Team
I had such a great experience buying my car here!
I had such a great experience buying my car here! Max was an amazing salesperson—patient, helpful, and made the whole process stress-free. Nima in finance was just as wonderful, walking me through everything and making sure I got the best offer. Both of them went above and beyond, and I couldn’t be happier with my car or the service I received. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and recommendation! We're thrilled to hear that Max and Nima made your car-buying experience smooth, stress-free, and enjoyable. Providing patient, helpful service is what we strive for, and it’s wonderful to know both of them went above and beyond for you. Congratulations on your new car — we’re so glad you’re happy with both the vehicle and your experience with us! Warm regards, The Mercedes-Benz of Foothill Ranch Team
Thank you for the amazing review! Max and Nima will be thrilled to hear your feedback. We’re so happy you love your new car and that the team made the experience easy and enjoyable. We truly appreciate your trust and recommendation!
What can I say?
What can I say??? Ed Kogan, Ray Hashemi and Liana Kogan made this purchase for me so easy and smooth. My son highly recommended them and now I know why he loves these people so much. So professional, so kind, not pushy like other dealers in the area. Very happy! Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re delighted to hear that Ed, Ray, and Liana made your purchase easy and smooth. It means a lot that your son recommended us and that we could live up to that trust. Providing professional, kind, and pressure-free service is exactly what we aim for, and we’re so happy you felt that throughout your visit. Enjoy your new vehicle, and thank you for choosing Mercedes-Benz of Foothill Ranch! Best regards, The Mercedes-Benz of Foothill Ranch Team
Thank you so much for your wonderful feedback! We’re thrilled that Ed, Ray, and Liana made the process easy and stress-free. It’s especially meaningful to know your son recommended us — we’re grateful for your family’s trust. We hope you enjoy every mile in your new Mercedes-Benz, and we truly appreciate you choosing Mercedes-Benz of Foothill Ranch!
Was great experience.
Was great experience..great service...he made deal in my budget.....thank you...it's my 1st mercedes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words — and congratulations on your very first Mercedes-Benz! We're honored to be part of this special milestone and so glad we could help find the perfect vehicle within your budget. It’s great to hear you had a smooth and positive experience. Welcome to the Mercedes-Benz family — we’re here for you anytime you need us! Warm regards, The Mercedes-Benz of Foothill Ranch Team
We visited Mercedes Benz of Foothill Ranch wishing to
We visited Mercedes Benz of Foothill Ranch wishing to learn more about the GLE 450e thinking we would figure out what options we wanted. We left buying a great GLE 450e. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're so glad your visit to learn more about the GLE 450e turned into driving one home — it's a fantastic choice! It’s always our goal to make the process easy, informative, and enjoyable, and we’re happy to hear you had a great experience. Enjoy your new GLE 450e, and don’t hesitate to reach out if you need anything in the future! Best regards, The Mercedes-Benz of Foothill Ranch Team
We've all had our share of dealer experiences, but I have
We've all had our share of dealer experiences, but I have to say MB of Foothill Ranch set a new standard in my eyes. Rose, Sean, and the whole crew were super helpful, knowledgeable, responsive, and just easy to work with. We bought a CPO AMG EQE and are very happy with the car, and the follow-up we've received. If every dealership was like this, car buying (and car dealerships) would have a much improved reputation - can't recommend them more highly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful feedback! We're honored to know that your experience with Mercedes-Benz of Foothill Ranch — and especially with Rose, Sean, and the rest of our team — set a new standard for you. It means the world to us that you felt supported, informed, and at ease throughout the process. Congratulations on your Certified Pre-Owned AMG EQE — it’s an incredible vehicle, and we're thrilled to hear you're loving it! Your recommendation truly means a lot, and we’re always here if you need anything down the road. Warm regards, The Mercedes-Benz of Foothill Ranch Team