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Meet Shaun Markow

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Sales Representative
(17 reviews)

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Reviews

I recently purchased a 2024 C-Class Mercedes from

I recently purchased a 2024 C-Class Mercedes from Mercedes-Benz of Laguna Niguel, and I couldn’t be happier with the experience! I want to give a special shoutout to Gene Poleshuk, my salesman, and Shaun Markow, the sales manager, for going above and beyond to make the process seamless and enjoyable. Gene was incredibly funny, charming, and personable—he made the car-buying process feel relaxed and fun while working hard to find me the perfect deal. Shaun was also instrumental in securing a fantastic price, and together they ensured I drove away with not only a beautiful car but also peace of mind knowing I got the best value. Out of all the Mercedes dealerships in Orange County, this location consistently offers the best deals, the best cars, and an overall outstanding experience. Thank you, Gene and Shaun, for your professionalism, hard work, and great sense of humor—I’ll definitely be coming back for future purchases!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WOW!

WOW!! what a great experience. Anya and Shaun are the best! They truly are an asset to this dealership. Anya is a very knowledgeable and professional sales person. MB Laguna has a great selection of cars at competitive prices. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Vlad Bujnita was extremely professional, well informed,

Vlad Bujnita was extremely professional, well informed, and worked tirelessly to find my car at a competitive price “{.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I wish there were six or even more stars to choose for

I wish there were six or even more stars to choose for the service that I get with Glen Davis. I went to 4-5 different dealers and searched the web as I’m really picky o. Buying a car, Glen provided a great and unbeatable price for the car that I bought! defiantly I’ll suggest this dealer and him to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This was the best dealership experience my wife and I

This was the best dealership experience my wife and I have ever had. We worked with Vlad who was extremely knowledgeable and helpful. The manager Shaun was fantastic as well and what I appreciated most about both Shaun and Vlad is they had an expectation of excellence that I'd heard about from Mercedes. They saw things that we noticed on our vehicle, acknowledged it, and went above and beyond to make sure things were taken care of. The most dreaded experience for me, in the past, was going to the finance department because it feels like you get nickel and dime left-and-right. That was NOT the case here! The finance manager Paul was fantastic. Knew what was important to us, focused on that and helped guide us on the right decisions. Last, we had to bring our 2 year old with us, which can be a stressful experience as a car dealership is usually not a place for toddlers to be but the entire Mercedes team was so gracious and kind to our son. Really went the extra mile for us and we will be forever-Mercedes customers now! Class act all around! Can't say enough how blown away we were at MB Laguna Niguel!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is the best Mercedes-Benz dealer!

This is the best Mercedes-Benz dealer! I’m very impressed with the services. My purchasing process was clear, honest and smooth. Highly recommended Bernie!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kosta is the best.

Kosta is the best. He makes every dealership experience easy! I've purchased three cars from him so far. I would definitely refer my family and friends to him. Thank you Kosta for everything, we truly appreciate you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have had an exceptional experience in leasing a car

We have had an exceptional experience in leasing a car back in April 2021 and just bought another car yesterday, July 2023. Both experiences were fantastic. Good pricing and no pressure or stress. Loved the experience. Have taken in 2 different cars for servicing over the past 3 years and always have a very pleasant experience with the cars being fixed and serviced properly. Wonderful experience. Will keep coming back for servicing and purchasing other cars. They are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had been looking to purchase a new vehicle for some

I had been looking to purchase a new vehicle for some time and visited a few dealerships, mostly with disappointing experiences. I decided I wanted to purchase a Mercedes. I first went to Fletcher Jones Mercedes in Newport since its closer to my home, please do not bother going there. They claim to be the number one MB dealership in the country in sales, which they probably are. But they get a zero out of 10 for customer service. Apparently not everyone is treated the same there. After my very disappointing visit and test drive, I immediately called Mercedes-Benz of Laguna Niguel and drove down there the same day. I met sales extraordinaire Gerhard Jurinek who gave us a 5 star experience. He and the entire sales team made me feel so welcome and at ease. This was my first time purchasing a car on my own and I was very nervous. There was no pressure, no games. It was all professionalism and kindness. Thank you Gerhard and the entire Mercedes-Benz of Laguna Niguel team for making this experience so great for me. You will definitely get my referrals!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone at LB MBZ is top shelf.

Everyone at LB MBZ is top shelf. Had 2 sales people helping me on different days (Andrew and Glen) both are truly amazing. Also, worked with Shaun the sales manager who is awesome. We have worked with many dealerships over the years and LB MBZ is one of the best for any brand of car that we have ever purchased. No need to go to another MBZ dealership. Thank you for a great deal and making us feel like we are home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.