Reviews
I have never had to buy a car before, but this was the...
I have never had to buy a car before, but this was the easiest process I've ever gone through. I gave four stars for price because the price was fair. It wasn't high or low, but right on the dot for a KBB rating price. Unlike other dealers where they try to shove a used car down your throat, lie to you, or just continue to pressure you, I had no problem with any of that here. They didn't have the color I wanted with the interior I preferred, so John looked it up for some nearby ones. John was super helpful and got the car I wanted for the best price with exterior, interior, and the preferred package too! With everything, the process took about 1 hour to 2. It was still a lot of paperwork, but it was a very enjoyable experience to say the least!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always friendly on time and very clean and the coffee and...
Always friendly on time and very clean and the coffee and donuts are always there for the early morning people!! I highly recommend Glendora Hyundai to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a very good experience both times I brought my car...
I had a very good experience both times I brought my car in for the scheduled check-ups. In and out quickly, no problems. The service agent and staff were friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We leased our 2012 Santa Fe from Glendora Hyundai and...
We leased our 2012 Santa Fe from Glendora Hyundai and they offered us oil changes free of charge which we recently took advantage of. Shortly after returning home from the service visit we noticed large amounts of oil underneath and a sheen of oil on the rear of the car. Engine oil dipstick was dry. Local Hyundai dealer (Allen) informed us the oil filter o-ring was installed incorrectly causing the car to lose 3 quarts of oil.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I've been coming here for years now, Weathered the move...
I've been coming here for years now, Weathered the move to Vernon and back, never faultering in thier courteous honest professionalism to help a customer. The service is beyond exceptional. I have now owned three hyundai vehicles two purchased at Glendora and all have delivered. The experienced team at Glendora are top notched. Their prices are competitively lower without sacrificing quality work. I can go to three other dealers near my home or work, but rather travel 15-20 miles to be serviced by Glendora. I would recommend and have recommended Glenodra Hyundai to family and friends without hesitation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SERVICE ADVISOR, ROBERT SOLIS WAS VERY CORDIAL AND WAS...
SERVICE ADVISOR, ROBERT SOLIS WAS VERY CORDIAL AND WAS VERY EAGER TO HELP SOLVE MY PROBLEM AND MY CAR WAS DELIVERED EVEN BEFORE THE EXPECTED TIME. LIKEWISE, MR. SULPICIO APUSAGA , THE TOP SALES CONSULTANT WHO HELPED HAS GIVEN ME ALL THE PERSONAL ATTENTION A CUSTOMER EXPECT FROM THE SALES REPRESENTATIVE. THANK YOU. KEEP UP THAT EXCELLENT SERVICE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience here. John Bryant worked with...
We had a great experience here. John Bryant worked with our needs and we weren't hassled, he was very friendly. I would definitely recommend this dealership and salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was hard to get a straight answer from the service...
Was hard to get a straight answer from the service advisor and it took four days to get the car back instead of one as promised. I made an appointment in advance and the parts were supposed to be pre-ordered so I don't get it. Also, they called me to rent me a car on the 4th day and, after I took the time to rent it, I received a call at home advising me the car was ready so I had to go back to Enterprise and return the car I had just rented. They had my cell # on the invoice and their computer, so I don't know why they didn't call me as I told them I would be away from home until the afternoon. This is the 2nd time I have had the same problem fixed on this vehicle---fuel tank not accepting gas. Believe it or not, I really like this car I have owned for almost 9 years and it has given me few other problems. I will deal with Mike in the future as I have before when I received much better service.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Service is very good in setting up appointments and...
Service is very good in setting up appointments and following up to make sure you are aware of the day and the time. On a busy day, there can be a long line of cars and it takes some time before someone approaches you. This could be improved upon. Once the Service Representative gets to see you, he is very friendly and wants to either solve your problem or let you know what the service will entail. When the car is ready, he will call to let you know if you choose not to wait. When the car is promised is when you receive the car or earlier. It is great that they also wash the car. Overall, they are very good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I experienced great service and wait time, I also loved...
I experienced great service and wait time, I also loved that my car got a free wash!!!!!!!!!!!, I would recommened this dealer to other people .
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
