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Keith White Chrysler Dodge Jeep Ram Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keith White Chrysler Dodge Jeep Ram Fiat from DealerRater.

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This dealership is not trustworthy, they do not stand on

This dealership is not trustworthy, they do not stand on a binding agreement and do not value their customers. I went in to the carlot ready to buy a vehicle. I was given a song and dance salesman by the name of Lamar Scott and he really “SOLD” me the vehicle that I wanted. He told me a variety of things that did not come to fruition, to include 3-4 hard pulls on my credit and this guy didn’t even have an office. I should have known better when I saw this but I was under the impression it’s getting done so by any means of if I get what I signed up for then so be it. Well I didn’t get what I signed up for. It was difficult to get him on the phone and when I did I was told that I can’t have what I signed up for and they’re not working on anything to rectify my issue. The office manager Glen was condescending and said what do I want them to do. Well sir I want you to used your resources, which are exponentially greater than mine, and find me a truck. Then spoke with the general manager Alex the following Monday only to be spoke to as if I were less than. Now I see why this company had to close it’s doors and reopen with a different name. I guess the same reason the previous owners couldn’t make it. I wouldn’t if I were you

This dealership is not trustworthy, they do not stand on

This dealership is not trustworthy, they do not stand on a binding agreement and do not value their customers. I went in to the carlot ready to buy a vehicle. I was given a song and dance salesman by the name of Lamar Scott and he really “SOLD” me the vehicle that I wanted. He told me a variety of things that did not come to fruition, to include 3-4 hard pulls on my credit and this guy didn’t even have an office. I should have known better when I saw this but I was under the impression it’s getting done so by any means of if I get what I signed up for then so be it. Well I didn’t get what I signed up for. It was difficult to get him on the phone and when I did I was told that I can’t have what I signed up for and they’re not working on anything to rectify my issue. The office manager Glen was condescending and said what do I want them to do. Well sir I want you to used your resources, which are exponentially greater than mine, and find me a truck. Then spoke with the general manager Alex the following Monday only to be spoke to as if I were less than. Now I see why this company had to close it’s doors and reopen with a different name. I guess the same reason the previous owners couldn’t make it. I wouldn’t if I were you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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