Reviews
Write a reviewMy wife and I recently purchased a pre-owned vehicle from
My wife and I recently purchased a pre-owned vehicle from Don Larson Ford. The experience was literally the smoothest process I've ever experienced when buying a car. Dominic and Chad were both friendly and helpful and even stayed late to help us with our needs on a Saturday. I would recommend them and this dealership to anybody in my family or friend group when looking to purchase, trade in, or even sell a vehicle. They do it all!
My wife and I recently purchased a pre-owned vehicle from
My wife and I recently purchased a pre-owned vehicle from Don Larson Ford. The experience was literally the smoothest process I've ever experienced when buying a car. Dominic and Chad were both friendly and helpful and even stayed late to help us with our needs on a Saturday. I would recommend them and this dealership to anybody in my family or friend group when looking to purchase, trade in, or even sell a vehicle. They do it all!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the great review and for giving us the opportunity to earn your business! It was our pleasure to assist you!
We bought a used car and the experience was 5 star!
We bought a used car and the experience was 5 star! Dominic was our salesman and he took the time to answer our questions and paid attention to details that we had not even noticed. Thank you!
We bought a used car and the experience was 5 star!
We bought a used car and the experience was 5 star! Dominic was our salesman and he took the time to answer our questions and paid attention to details that we had not even noticed. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very frustrating experience.
Very frustrating experience. Brought in due to the vehicle shaking at higher speeds. Corrected the balance of the tires and was told that both my front and rear brakes were contributing to the issue. This was included on the estimate. I then said I had the rear brakes done less than a year ago at another repair facility. He stepped away and returned in less than 30 seconds with a line through that part of the estimate containing the quote for the rear brakes and said, "Oh, I had that confused with another vehicle." Not buying it. I had the front brakes repaired two weeks later. I leave, and the car is still shaking. They said it is likely the rear brakes I had done and I should take the car back to that repair shop. Schedule an appointment with that facility and take off of work again. The technician at that facility had me drive along with him. He showed me how the steering wheel was shaking back and forth, and that is stemming from the front of the vehicle. Stated the new rotors are likely out of round. Phone Ford yet again. They have me come in for the third time. I take off from work again. I insist on driving along with their technician this time. The technician agreed it is likely the front brakes that Ford just repaired. He puts it up on the rack and determined the rotors were indeed out of round/spec. It has been a month now, and I'm still waiting on the rotors to come in.Not sure that driving around on these out of spec rotors is not damaging the calipers, pads, tires, etc. I highly doubt that will be considered whenever I am phoned to return. This will be my last trip to this dealership.
Very frustrating experience.
Very frustrating experience. Brought in due to the vehicle shaking at higher speeds. Corrected the balance of the tires and was told that both my front and rear brakes were contributing to the issue. This was included on the estimate. I then said I had the rear brakes done less than a year ago at another repair facility. He stepped away and returned in less than 30 seconds with a line through that part of the estimate containing the quote for the rear brakes and said, "Oh, I had that confused with another vehicle." Not buying it. I had the front brakes repaired two weeks later. I leave, and the car is still shaking. They said it is likely the rear brakes I had done and I should take the car back to that repair shop. Schedule an appointment with that facility and take off of work again. The technician at that facility had me drive along with him. He showed me how the steering wheel was shaking back and forth, and that is stemming from the front of the vehicle. Stated the new rotors are likely out of round. Phone Ford yet again. They have me come in for the third time. I take off from work again. I insist on driving along with their technician this time. The technician agreed it is likely the front brakes that Ford just repaired. He puts it up on the rack and determined the rotors were indeed out of round/spec. It has been a month now, and I'm still waiting on the rotors to come in.Not sure that driving around on these out of spec rotors is not damaging the calipers, pads, tires, etc. I highly doubt that will be considered whenever I am phoned to return. This will be my last trip to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Glacier Ford was awsome to deal with from my first email
Glacier Ford was awsome to deal with from my first email i sent enquiring about the truck rite to the end when i signed papers. Great group of guys to deal with. I will certainly return and also pass the word.
Glacier Ford was awsome to deal with from my first email
Glacier Ford was awsome to deal with from my first email i sent enquiring about the truck rite to the end when i signed papers. Great group of guys to deal with. I will certainly return and also pass the word.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve been buying cars from Glacier Valley Ford for over
I’ve been buying cars from Glacier Valley Ford for over 30 years. I have been always pleased with their sales and service departments.
I’ve been buying cars from Glacier Valley Ford for over
I’ve been buying cars from Glacier Valley Ford for over 30 years. I have been always pleased with their sales and service departments.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After waiting several months and being told it would
After waiting several months and being told it would several more to order Bronco Sport online, I went to Glacier Valley and the buying process was easy. Dominic was very polite and able to answer all my questions and kept me informed about the entire process. Wouldn't hesitate to return in the future
After waiting several months and being told it would
After waiting several months and being told it would several more to order Bronco Sport online, I went to Glacier Valley and the buying process was easy. Dominic was very polite and able to answer all my questions and kept me informed about the entire process. Wouldn't hesitate to return in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So my experience was pretty good .
So my experience was pretty good . Time will tell if the truth was told so I will update this in one year from today but so far has been outstanding
So my experience was pretty good .
So my experience was pretty good . Time will tell if the truth was told so I will update this in one year from today but so far has been outstanding
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Dominic and it was a pleasure. He kept us...
Worked with Dominic and it was a pleasure. He kept us informed at all stages of the sales process. Continues to follow up with us even after the purchase has been completed.
Worked with Dominic and it was a pleasure. He kept us...
Worked with Dominic and it was a pleasure. He kept us informed at all stages of the sales process. Continues to follow up with us even after the purchase has been completed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very easy to deal with. In and out with my new to me...
Very easy to deal with. In and out with my new to me truck without any issues.
Very easy to deal with. In and out with my new to me...
Very easy to deal with. In and out with my new to me truck without any issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice people to work with. Paul, Joe, and the...
Very nice people to work with. Paul, Joe, and the service staff try hard to help even under the difficult times they are dealing with in obtaining stock and parts.
Very nice people to work with. Paul, Joe, and the...
Very nice people to work with. Paul, Joe, and the service staff try hard to help even under the difficult times they are dealing with in obtaining stock and parts.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
