Schulte Subaru

Ty was great on the appraisal of our trade in, Ryan 2 was excellent to work with thru the sales process and Travis was great on the follow up tech call. We’ll go back!

My Subaru used to be in South Carolina, and was meticulously maintained and gently driven, with no incidents. The car never had any major issues. Upon moving to South Dakota, I maintained the regular recommended service at Schulte Subaru, including oil changes. At Schulte's second oil change, the 48 point inspection revealed a need to reseal the right cam carrier, which was covered under the warranty. On the positive side, the warranty process was seamless, and Schulte did readily provide a loaner car. During the repair, the loaner car's oil pressure light came on, so I checked the oil, and it was much too high. Likewise, when I picked up our car from the dealership, the oil was much too high. When pointing this out, the customer service gave a feeble explanation that did not line up with the basic principles of proper oil level, per the car's manual. Apparently the oil is done with a machine, so I wonder if an improper machine setting is causing people to have seal issues and subsequent costly repairs - convenient for a dealership's profit margin. The whole process has been consistently defined by unreturned calls and rude/condescending customer service. It was implied that this seal issue would not have been pointed out had they know about our warranty. I also never received paperwork for the 48 point inspection associated with this repair. I am extremely disappointed, and expect much more quality and conscientious service from Subaru, and I hope this dealership will improve. If it weren't for the warranty, I would have traded in my Subaru for a Ford or similar. I will probably do this anyway when the warranty expires. I recognize that Schulte Subaru has a monopoly on a vast geographic area, so they can seemingly get away with shoddy service. In sum, this car has never had any issues until coming to Schulte Subaru, and the issues I have consistently had with this dealership are likely going to compel me to trade in my Subaru when the warranty expires.

This is the worst place to ever take your car, went in for service and they messed my car up.

Amber Zuidema contacted me very promptly about the car I was interested in. She was very efficient and friendly, answered all my questions, and sent me a few photos she went and shot of the car for me. I felt I was in very good hands with her and enjoyed the experience of working with her. We have not yet come to an agreement about price, but no matter how this goes, I have a very good impression of Schulte Subaru based on my interactions with Amber.

The salesperson was good about letting test drive a car, but he was nowhere to be found afterwards and he didn’t follow up by contacting me.

Went in for an oil change. They called an said my brake pads were in need of replacement in the next 6 months. Since this was the car our daughter used to travel to and from college 300 miles away, we opted to do so sooner. On her way to school, the brakes gave out completely. On the highway. We entrusted the safety of this vehicle to what we thought was a reputable vehicle, serviced by what we thought were honest and knowledgeable mechanics/ technicians. We were wrong. We will never trust our loved ones lives to such a poor and incompetent place ever again.

thank you schulte subaru for the best experience i've ever had buying at a car dealership. Dan Pankonin gets full credit for this. I was given above book for my pickup, and provided with a low mileage 2018 AWD Forester. Thank you Dan for your product knowledge, friendly, laid back manner, and patience! All previous dealership experiences have had the warmth of a dock strike. Schulte Subaru impresses as a genuine and authentic organization whom I can recommend without reservation. You have a customer for life.

They are the worst dealership we have dealt with. They were nothing but liars. They lied about the damage disclosure on the title and tried to say it was our fault when it fact it was theirs because they were the one that sold us the hailed on Forester. We will never buy another vehicle from Sioux Falls Subaru even though we love the Subaru product.

The absolute best buying experience and service hands down. We've purchased numerous vehicles from Schulte Subaru over the past 5 years and each time is a top-notch experience. Andrew, our sales advisor is truly outstanding, along with Paul the sales manager and Jeremy the financing guru. Mike Schulte, the owner is by far one of the most personable and generous people that I know. He will go out of his way to make sure you're happy and comfortable with your purchase or service.

Efficient,Friendly,Professional, Courteous. Would recommend. Answered questions and if didn't know found out.Respected distance and allowed us to test drive alone which was so appreciated and put us at ease. Worked with us on what we were wanting to pay on vehicle.