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Mike Savoie Volkswagen of Troy

(28 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
New (888) 842-1859 (888) 842-1859
Used (888) 842-2876 (888) 842-2876
Service (888) 842-1903 (888) 842-1903

Reviews

(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Savoie Volkswagen of Troy from DealerRater.

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Anthony DiBenedetto and his Service Department Members

Anthony DiBenedetto and his Service Department Members are Friendly knowledgeable, and accommodating, The showroom is clean and modern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fast friendly service, kept me updated and followed up

Fast friendly service, kept me updated and followed up with us through the day. Fair pricing and the multi point inspection was nice to have

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We came in looking for a new car, and Demetrius was

We came in looking for a new car, and Demetrius was amazing to work with! At the end of the day, I believe people buy from people, and Demetrius made the whole experience enjoyable. He was so nice and patient with me and my family throughout the entire process of getting our Volkswagen. He explained everything clearly and made sure we felt comfortable with our decision. I truly appreciate his help and would highly recommend him to anyone looking for a great car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Well organized and effective.

Well organized and effective. Weird issue that I think occurred from my 10k checkup with the dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came in looking for a deal I saw online, they showed me

I came in looking for a deal I saw online, they showed me what is available and didn't push me towards other deals/autos. Came in a couple days later (per appointment) bought the new car and everything went smoothly. Between the original day and the pick-up day: the whole process was probably less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They changed gasket and other components that were

They changed gasket and other components that were defective in the car. It took longer than we anticipated but we made sure the repairs were successful and we can use the car at full capacity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service at this dealership was excellent.

The customer service at this dealership was excellent. They were friendly and helpful. I would recommend this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I used the service department.

I used the service department. Very professional and punctual. Price disclosure before service. Good experience with the adv. Brent Valrance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Caleb and Jim were great to work with and we had a smooth

Caleb and Jim were great to work with and we had a smooth buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In relationship to my most recent service experience, the

In relationship to my most recent service experience, the process from start to finish was excellent. Thank you Anthony D. for everything, YOU are the reason I stay with VW and this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.