Reviews
Great service at BMW of Allentown.
Great service at BMW of Allentown. Ethan Harbison is the best! I have been going there for years and have always been more than pleased with the service of my vehicle.
Great service at BMW of Allentown.
Great service at BMW of Allentown. Ethan Harbison is the best! I have been going there for years and have always been more than pleased with the service of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very disappointed i I was mis informed about a recent
Very disappointed i I was mis informed about a recent recall Only partial service was completed
Very disappointed i I was mis informed about a recent
Very disappointed i I was mis informed about a recent recall Only partial service was completed
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Danny, we are concerned to hear that the recall was not resolved to your satisfaction. Please reach out to me so I can address any outstanding issues. Thank you, Web Lingle - Service Manager - 610-820-2950
I went to pick up a part I ordered and figured it would
I went to pick up a part I ordered and figured it would be a good idea for service to replace it since I wasn’t sure if it needed special attention. Service got me right in and I was on my way in an hour. I had them do an inspection for road damage I thought I might have incurred on my drive to the facility and they took care of that with no hassle. I’m new to BMWs and So far, all’s good at BMW of Allentown.
I went to pick up a part I ordered and figured it would
I went to pick up a part I ordered and figured it would be a good idea for service to replace it since I wasn’t sure if it needed special attention. Service got me right in and I was on my way in an hour. I had them do an inspection for road damage I thought I might have incurred on my drive to the facility and they took care of that with no hassle. I’m new to BMWs and So far, all’s good at BMW of Allentown.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thomas, welcome to the BMW family! We're happy to have you and thrilled you had such a smooth service experience with our team. See you next time at BMW of Allentown!
The dealership is a beautiful facility.
The dealership is a beautiful facility. The indoor car drop off area is a nice feature. Lisa was excellent to work with.
The dealership is a beautiful facility.
The dealership is a beautiful facility. The indoor car drop off area is a nice feature. Lisa was excellent to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris, we love to see this feedback! Thank you for sharing your experience with Lisa and the team. We hope to welcome you back to BMW of Allentown for all of your future auto needs!
Over past 3 years Costumer Service I receive is top
Over past 3 years Costumer Service I receive is top notch.. Thankyou Todd and Lisa
Over past 3 years Costumer Service I receive is top
Over past 3 years Costumer Service I receive is top notch.. Thankyou Todd and Lisa
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Rivaires, for stopping by to leave Todd, Lisa, and BMW of Allentown a wonderful review!
I needed an inspection on a pre sale for a BMW 2015 Grand
I needed an inspection on a pre sale for a BMW 2015 Grand Turismo from a used car lot. They were able to fit me in the next day and did a thorough job of pointing out concerns about the car. We were provided a video along with written estimates and received a call from Charles in the service dept. Would recommend BMW of Allentown. Thank you for your prompt service.
I needed an inspection on a pre sale for a BMW 2015 Grand
I needed an inspection on a pre sale for a BMW 2015 Grand Turismo from a used car lot. They were able to fit me in the next day and did a thorough job of pointing out concerns about the car. We were provided a video along with written estimates and received a call from Charles in the service dept. Would recommend BMW of Allentown. Thank you for your prompt service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Geri, thanks for the glowing review of our service team! It's fantastic to hear that Charles took such good care of you. We truly appreciate your business and hope to work with you again at BMW of Allentown. Take care!
David and co were amazing.
David and co were amazing. My X5 is a dream. Great experience and service sealed the deal for me.
David and co were amazing.
David and co were amazing. My X5 is a dream. Great experience and service sealed the deal for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Martin - Your feedback is much appreciated! We will pass along your kudos to David and the team. Thank you for supporting BMW of Allentown. and safe travels in your BMW X5!
Service rep was courteous, professional an informative.
Service rep was courteous, professional an informative. Excellent service for pickup and return of vehicle. Video of service a pleasant surprise. Thank you
Service rep was courteous, professional an informative.
Service rep was courteous, professional an informative. Excellent service for pickup and return of vehicle. Video of service a pleasant surprise. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear you enjoyed the video update and excellent customer service! Thank you for choosing BMW of Allentown and for sharing your experience. Safe travels!
I highly recommend the service department.
I highly recommend the service department. They welcomed me on a Friday afternoon when I had an emergency and no appointment. Lisa was fantastic in keeping me informed & getting me back on the road.
I highly recommend the service department.
I highly recommend the service department. They welcomed me on a Friday afternoon when I had an emergency and no appointment. Lisa was fantastic in keeping me informed & getting me back on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Siobhan, we're glad we could assist you in a pinch! Thank you for the recommendation and for choosing BMW of Allentown's service team.
This was the best car buying experience I’ve ever had.
This was the best car buying experience I’ve ever had. I wasn’t thrilled with the car I thought I wanted after a test drive. Eddy saw what I was looking for in a new vehicle. He showed me this crossover and just like that… I was quite impressed. The experience of buying from BMW was hassle free. I know it can trust them with service and would definitely recommend them to my friends.
This was the best car buying experience I’ve ever had.
This was the best car buying experience I’ve ever had. I wasn’t thrilled with the car I thought I wanted after a test drive. Eddy saw what I was looking for in a new vehicle. He showed me this crossover and just like that… I was quite impressed. The experience of buying from BMW was hassle free. I know it can trust them with service and would definitely recommend them to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sheryl, we're delighted to hear Eddy helped you find the perfect car! Thank you for choosing BMW of Allentown and for your recommendation. Safe travels in your new ride!