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Kansas City Hyundai

(2,555 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 state dealer award
View 10 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (855) 350-6774 (855) 350-6774
Used (866) 252-6567 (866) 252-6567
Service (866) 291-5875 (866) 291-5875

Reviews

(2,555 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kansas City Hyundai from DealerRater.

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Great experience at Reed Hyundai!

Had a great experience buying my new car. Was not excited about having to deal with pushy salesmen, and was pleasantly surprised to experience zero pushiness at Reed. Micah was super friendly and helpful, and when he left for paternity leave, Ethan and John stepped in to help wrap up the sale. Everyone was friendly and accommodating.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

Good experience

I like the set up in the waiting area and talking to sales staff and friendly staff in the service department also,.......good visit overall. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Reed Hyundai. Hopefully we can meet all your expectations next time you visit. If you have any issues, please contact me at kent.rose@reedauto.com. Thank you!

attentive service person

The waiting room was clean fresh doughnuts and coffee. Nicholas was pleasant and courteous, in spite of being short staffed that day. I am not good at waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

Over all checkup

Nicholas was very professional & helpful. He helped me prioritize the items that need attention on my car. I truly appreciate that kind of service. Thank you, Nicholas !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

Great service

Upfront pricing & thorough service were key. They were quick to get me checked in and go over pricing. I got complete details at pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

ok thi is it

a ok , although I bought the car near my house at North town, I prefer to have it serviced at Reed. You go out of the way to make the price right according to my extended warranty and keep me up to date on recommended maintance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

Fabulous!

This is now the second time we have bought a car from here. They do a wonderful job and find something that is right for you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

Used the dealership

I used the dealership to get this service and my mileage checkpoint. The cost was very expensive. I also felt more welcomed and informed with the previous ownership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Experience with New Car Purchase

No hassles, fair price and nice car (Kona). Felt that the sales rep respected my request that we get to a fair price without games or gimmicks. Everything has handled professionally and without pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We look forward to servicing your vehicle in the future!

First rate customer service.

While traveling home to Texas our Hyundai Santa Fe was not starting after driving several hundred miles and then filling our gas tank. After a while it started, but knew we needed to have it looked at. The first Hyundai dealership was backed up more than 2 days, so they recommended Reed Hyundai. We were treated like long-time customers and our service advisor Josh kept us informed as to what was going on. We knew we needed to leave our car, but their courtesy shuttle took us back to our hotel. Courtesy driver Gilbert was kind and very helpful as I was using a wheelchair. Kudos to everyone in the service department from the service technician who discovered the problem, and for being able to fix our car quicklyso we could continue our trip home. When the car was fixed, the courtesy shuttle came to pick us up so we could get our car. A BIG thank you for all the people who helped us. We also got chocolate bars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 Star review. We hope you a safe drive back to Texas.