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Columbia Chrysler Dodge Jeep Ram

(381 reviews)
Visit Columbia Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

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New (866) 258-5083 (866) 258-5083
Used (866) 258-5091 (866) 258-5091
Service (866) 258-5136 (866) 258-5136

Inventory

See all 243 vehicles from this dealership.

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About our dealership

At Columbia Chrysler Dodge Jeep Ram FIAT, we understand the unique needs of our customers in Columbia, TN, and the surrounding areas, including Spring Hill, Mt. Pleasant, Franklin, and Lewisburg. We are dedicated to providing an exceptional car-buying experience with a vast selection of new and used vehicles, top-notch service, and competitive pricing. Our extensive inventory includes the latest models from Chrysler, Dodge, Jeep, Ram and FIAT vehicles , each equipped with advanced technology, safety features, and reliable performance.
We are proud to support the local community through various initiatives and events.

Service center

Phone number (866) 258-5136

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Columbia Chrysler Dodge Jeep Ram from DealerRater.

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Great service, especially Amy/operartor, thank you for

Great service, especially Amy/operartor, thank you for finding out my information and calling back

Great service, especially Amy/operartor, thank you for

Great service, especially Amy/operartor, thank you for finding out my information and calling back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our team. We appreciate your feedback and wish you well.

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the worst place i have ever dealt i got a 2024 Ram 1500

the worst place i have ever dealt i got a 2024 Ram 1500 For $60,000 dollar truck had a dent in it they agreed to fix they had it for 2 weeks then called my to pick it up it was the worse body work i have ever seen i complained about it the sales Manger took the used car manager with him outside to look at it while i was in the show room they did not know my wife was sitting in the car next to the truck Sales Manager started Talking xxxx about me not knowing my wife over heard everything when i came out my wife confronted him about what he said about me he was shocked not a way to treat a customer that just spent that kind of money the used car manager did agree with my that was a terrible job they did and he had it redone and it came out good he was a man of his word then for day one truck had like 18 trouble codes in it i took it to them to fix it they gave me a loaner truck now after them having my truck for 14 days they call me said truck was done they replaced the wireless charger and told me they could not duplicate the other problem witch was a cop out all they had to do was scan truck and codes where still in there so i drive a hour to pick up truck they bring to me and sure enough the error was still on the radio and codes still active so i had to open p a case with stellantis to get them involved so after numeral phone calls with Stellantis and another 35 days they finally found out it was a wiring harness and replaced this deal was such a nightmare that lost sleep over this and was mentally drained i just traded the truck in for a new truck at a different dealer i would not recommend this dealer to my anyone sad when you cant use your local dealer so after owning the truck for almost 3 months i only drove it for 10 days or so

the worst place i have ever dealt i got a 2024 Ram 1500

the worst place i have ever dealt i got a 2024 Ram 1500 For $60,000 dollar truck had a dent in it they agreed to fix they had it for 2 weeks then called my to pick it up it was the worse body work i have ever seen i complained about it the sales Manger took the used car manager with him outside to look at it while i was in the show room they did not know my wife was sitting in the car next to the truck Sales Manager started Talking xxxx about me not knowing my wife over heard everything when i came out my wife confronted him about what he said about me he was shocked not a way to treat a customer that just spent that kind of money the used car manager did agree with my that was a terrible job they did and he had it redone and it came out good he was a man of his word then for day one truck had like 18 trouble codes in it i took it to them to fix it they gave me a loaner truck now after them having my truck for 14 days they call me said truck was done they replaced the wireless charger and told me they could not duplicate the other problem witch was a cop out all they had to do was scan truck and codes where still in there so i drive a hour to pick up truck they bring to me and sure enough the error was still on the radio and codes still active so i had to open p a case with stellantis to get them involved so after numeral phone calls with Stellantis and another 35 days they finally found out it was a wiring harness and replaced this deal was such a nightmare that lost sleep over this and was mentally drained i just traded the truck in for a new truck at a different dealer i would not recommend this dealer to my anyone sad when you cant use your local dealer so after owning the truck for almost 3 months i only drove it for 10 days or so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Excellent, fast and quality service especially the

Excellent, fast and quality service especially the service advisor, excellent clean oil change and cleanly facility

Excellent, fast and quality service especially the

Excellent, fast and quality service especially the service advisor, excellent clean oil change and cleanly facility

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us. We're pleased to hear our team provided you with excellent service and a clean facility during your oil change visit at Columbia Chrysler Dodge Jeep Ram FIAT. Feel free to reach out if there's anything else we can assist with.

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Johnnie Francis did an outstanding job of finding just

Johnnie Francis did an outstanding job of finding just the car we needed and and that we subsequently bought. We're having a delightful time using the car.

Johnnie Francis did an outstanding job of finding just

Johnnie Francis did an outstanding job of finding just the car we needed and and that we subsequently bought. We're having a delightful time using the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Great to hear you're enjoying your new car. We're glad our team could assist you at Columbia Chrysler Dodge Jeep Ram FIAT.

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Service team were very sympathetic to my situation and

Service team were very sympathetic to my situation and supportive of my request. The were timely in responding to keep me up to date.

Service team were very sympathetic to my situation and

Service team were very sympathetic to my situation and supportive of my request. The were timely in responding to keep me up to date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our service team kept you updated and supported your request. We appreciate the positive feedback for Columbia Chrysler Dodge Jeep Ram FIAT. If there’s anything else, don't hesitate to reach out.

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Great dealership to do business with .

Great dealership to do business with . You always get you in and out when you have a repair very quickly.

Great dealership to do business with .

Great dealership to do business with . You always get you in and out when you have a repair very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're glad to hear you had a good experience with our service team at Columbia Chrysler Dodge Jeep Ram FIAT.

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We bought a used Jeep Gladiator from Columbia Jeep on

We bought a used Jeep Gladiator from Columbia Jeep on Sept 5, 2025. The sales agent that helped us was Tanner Kelley and he did a great job. He explained several things about the vehicle and was very informative. He walked us through the process and also connected us with the General Sales Manager, Shane Dotson and the gentleman who processed the title change and the financial transaction. These guys were great; professional and personable. They gave us a great deal. Very good experience.

We bought a used Jeep Gladiator from Columbia Jeep on

We bought a used Jeep Gladiator from Columbia Jeep on Sept 5, 2025. The sales agent that helped us was Tanner Kelley and he did a great job. He explained several things about the vehicle and was very informative. He walked us through the process and also connected us with the General Sales Manager, Shane Dotson and the gentleman who processed the title change and the financial transaction. These guys were great; professional and personable. They gave us a great deal. Very good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Paul, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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My experience with Columbia CDJR was great.

My experience with Columbia CDJR was great. Salesman was very friendly and helpful. 100% satisfied with my experience.

My experience with Columbia CDJR was great.

My experience with Columbia CDJR was great. Salesman was very friendly and helpful. 100% satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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7500 mile service was okay.

7500 mile service was okay. —DEF FLUID overflowed onto vehicle finish —tire rotation; left pressure at 55 lbs instead of 65 lbs. Required extra work on my part to correct.

7500 mile service was okay.

7500 mile service was okay. —DEF FLUID overflowed onto vehicle finish —tire rotation; left pressure at 55 lbs instead of 65 lbs. Required extra work on my part to correct.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, We appreciate you sharing your feedback. We would like to discuss your overall service experience further. Please contact us at your earliest convenience. Columbia CDJR Management Team info@cdjrcolumbia.com

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I really enjoyed my experience working with Silvio

I really enjoyed my experience working with Silvio Carvajal. I bought a Jeep Gladiator and he was very knowledgeable and made sure I was satisfied.

I really enjoyed my experience working with Silvio

I really enjoyed my experience working with Silvio Carvajal. I bought a Jeep Gladiator and he was very knowledgeable and made sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Stephanie, Thank you for sharing your review with us at Columbia Chrysler Dodge Jeep Ram FIAT. We appreciate your business. If you would like to discuss your interaction with our Finance Team, please reach out to us. Thank you, Columbia CDJR Management Team info@cdjrcolumbia.com

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