Reviews
I recently purchased a 2016 Acura MDX from this dealership and pointed out a couple of issues I noted when test driving the vehicle and they tried to tell me nothing was wrong and it was just because the vehicle had been sitting for a little bit. Then I took it back and let them know it seems like something is wrong with the transfer case and they told me nothing was wrong with it and that the fluid flush fixed the issue. I then brought the vehicle to an Acura dealership to be diagnosed and they found a few safety issues with the vehicle and are now telling me they don’t recommend I drive the vehicle with the current issues. This is frustrating because I’ve been in constant communication with this dealership for them to tell me these things are NOT safety issues and that the vehicle passed inspection but I’m feeling like they falsely passed the vehicle thru inspection when I purchased it which is probably what took so long for me to take possession of the vehicle. I love the vehicle so I’m going to make sure everything gets fixed so that it’s safe for me to transport not only myself but my son, but I’m taking this to the Attorney General and reporting it because not many know but MA is not an “As-Is” state for purchasing used vehicles so safety concerns HAVE TO be addressed by the dealer and many try to pass things under the guise of “normal wear and tear” when they’re safety issues and supposed to be addressed before handing off a used vehicle to a buyer. PLEASE PLEASE take your time when purchasing a used vehicle from ANY dealer, especially this one!
I recently purchased a 2016 Acura MDX from this dealership and pointed out a couple of issues I noted when test driving the vehicle and they tried to tell me nothing was wrong and it was just because the vehicle had been sitting for a little bit. Then I took it back and let them know it seems like something is wrong with the transfer case and they told me nothing was wrong with it and that the fluid flush fixed the issue. I then brought the vehicle to an Acura dealership to be diagnosed and they found a few safety issues with the vehicle and are now telling me they don’t recommend I drive the vehicle with the current issues. This is frustrating because I’ve been in constant communication with this dealership for them to tell me these things are NOT safety issues and that the vehicle passed inspection but I’m feeling like they falsely passed the vehicle thru inspection when I purchased it which is probably what took so long for me to take possession of the vehicle. I love the vehicle so I’m going to make sure everything gets fixed so that it’s safe for me to transport not only myself but my son, but I’m taking this to the Attorney General and reporting it because not many know but MA is not an “As-Is” state for purchasing used vehicles so safety concerns HAVE TO be addressed by the dealer and many try to pass things under the guise of “normal wear and tear” when they’re safety issues and supposed to be addressed before handing off a used vehicle to a buyer. PLEASE PLEASE take your time when purchasing a used vehicle from ANY dealer, especially this one!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership In mass had issues but ended up fixing everything with them Mustafa was great!
Great Dealership In mass had issues but ended up fixing everything with them Mustafa was great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. We’re glad we could address the issues with your Dodge Challenger and that everything was sorted out to your satisfaction. Please reach out if there’s anything else we can assist with. Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
I was looking for an SUV cars, especially honda pilot. They had 3 pilots and I liked one of them. Despite I had no credit before but had paystub, they got me 10.54 rate with credit union and took care of all registration process which is awesome for me because I did not want to go RMV. Car is great, have a warranty on it. They gave me exclusionary warranty which covers everything with a good price like 2500$ for 3 years. I know if I go other dealerships they will give same price for powertrain only! I am glad, guy I worked with was Mustafa he is finance guy look for him when you go there!
I was looking for an SUV cars, especially honda pilot. They had 3 pilots and I liked one of them. Despite I had no credit before but had paystub, they got me 10.54 rate with credit union and took care of all registration process which is awesome for me because I did not want to go RMV. Car is great, have a warranty on it. They gave me exclusionary warranty which covers everything with a good price like 2500$ for 3 years. I know if I go other dealerships they will give same price for powertrain only! I am glad, guy I worked with was Mustafa he is finance guy look for him when you go there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing that Honda Pilot and letting us assist with your financing and registration. We’re pleased the credit union rate and the exclusionary warranty gave you confidence without a trip to the RMV. Enjoy every drive with peace of mind. Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
I bought 2020 Toyota Corolla. Nice drive and smooth drive. Easy finance. 1 day I pick up the car.
I bought 2020 Toyota Corolla. Nice drive and smooth drive. Easy finance. 1 day I pick up the car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Toyota and congratulations on your new vehicle. We’re glad to hear the ride feels smooth and that financing was so straightforward you could pick it up in just one day. Enjoy every drive! Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
I really liked Honda I chose. car was incredibly clean and exactly what I was looking for. Finance process was quick easy and honestly smoothest experience I’ve ever had at a dealership. I definitely recommend them to everyone
I really liked Honda I chose. car was incredibly clean and exactly what I was looking for. Finance process was quick easy and honestly smoothest experience I’ve ever had at a dealership. I definitely recommend them to everyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing CarMart of Walpole! Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
My experience at Carmart was fantastic! The sales staff was knowledgeable, friendly, and never made me feel pressured. Mustafa was great at answering all my questions and found the perfect car for me. The pricing was transparent, and the trade-in value they offered for my old car was more than I expected. After a minor issue popped up with the car a few weeks later, they took care of it right away with no hassle. I'm so happy with my purchase and will definitely be back for my next vehicle. I highly recommend them!"
My experience at Carmart was fantastic! The sales staff was knowledgeable, friendly, and never made me feel pressured. Mustafa was great at answering all my questions and found the perfect car for me. The pricing was transparent, and the trade-in value they offered for my old car was more than I expected. After a minor issue popped up with the car a few weeks later, they took care of it right away with no hassle. I'm so happy with my purchase and will definitely be back for my next vehicle. I highly recommend them!"
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
I purchased Kia Rio. Runs and drives great. This is excellent condition. Finance process easy and fast. I pick up the car same day. They are transparent service and explained all situation. Highly recommended
I purchased Kia Rio. Runs and drives great. This is excellent condition. Finance process easy and fast. I pick up the car same day. They are transparent service and explained all situation. Highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing CarMart of Walpole. We look forward to having you as one of our valued customers for many more years to come! Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]
If there was an option to give zero stars I certainly would. I highly suggest you stay away from Carmart in Walpole!!!!! They sold me a lemon and did absolutely nothing to fix the issues I had when my vehicle was still under the lemon law warranty stating that the water pump wasn't part of the lemon law. I have contacted an attorney because when they refused to fix the issue I took it to a volvo dealer and they told me I have $6800 worth of issues to this vehicle. Do not i repeat DO NOT PURCHASE ANY VEHICLE FROM THESE PEOPLE!!!!!
If there was an option to give zero stars I certainly would. I highly suggest you stay away from Carmart in Walpole!!!!! They sold me a lemon and did absolutely nothing to fix the issues I had when my vehicle was still under the lemon law warranty stating that the water pump wasn't part of the lemon law. I have contacted an attorney because when they refused to fix the issue I took it to a volvo dealer and they told me I have $6800 worth of issues to this vehicle. Do not i repeat DO NOT PURCHASE ANY VEHICLE FROM THESE PEOPLE!!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stephen, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. I’m sorry we missed the mark. I’d value the chance to speak with you directly and make this right. — Sami Terim | Office Manager CARMART • (508) 921-3047 • [email protected]
So far, this experience hasn't been great. Aside from the language barrier (which isn't a huge deal), communication has been poor. They messed up the purchase and sale agreement 2x, they failed to sign the RTA, trying to get ahold of anything is next to impossible. No one can just give you a call back, they always request for you to call them back, but when you do the person needed is no where to be found or on break, or some other excuse. I tried to purchase this car 2 weeks ago, and still in the process! It's exhausting. The car is a good deal, and clean, but I would never recommend this place to someone who is looking.
So far, this experience hasn't been great. Aside from the language barrier (which isn't a huge deal), communication has been poor. They messed up the purchase and sale agreement 2x, they failed to sign the RTA, trying to get ahold of anything is next to impossible. No one can just give you a call back, they always request for you to call them back, but when you do the person needed is no where to be found or on break, or some other excuse. I tried to purchase this car 2 weeks ago, and still in the process! It's exhausting. The car is a good deal, and clean, but I would never recommend this place to someone who is looking.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m sorry we missed the mark. I’d value the chance to speak with you directly and make this right. — Sami Terim | Office Manager CARMART • (508) 921-3047 • [email protected]
Just got my Volvo XC60 from Carmart — the salesman Max was very talkative and friendly, and I couldn’t be happier! The whole process was smooth, transparent, and stress-free. The team was professional and went above and beyond to make sure I found the perfect car. Highly recommend to anyone looking for a great deal and excellent service!
Just got my Volvo XC60 from Carmart — the salesman Max was very talkative and friendly, and I couldn’t be happier! The whole process was smooth, transparent, and stress-free. The team was professional and went above and beyond to make sure I found the perfect car. Highly recommend to anyone looking for a great deal and excellent service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Thanks again for choosing CARMART! Sales Team CARMART | 575 Providence Hwy, Walpole MA Store: (508) 921-3047 | [email protected]