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Grubbs Cadillac of Wichita Falls

(15 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (888) 527-7242 (888) 527-7242
Used (888) 530-8576 (888) 530-8576
Service (888) 531-2969 (888) 531-2969

Reviews

(15 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs Cadillac of Wichita Falls from DealerRater.

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Glenn did a great job to getting my repair taken care of

Glenn did a great job to getting my repair taken care of today. Great customer service 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience was very pleasurable.

My experience was very pleasurable. David was very knowledgeable and easy to work with. Everything went very smoothly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor Robert Hathhorn went above and beyond

The service advisor Robert Hathhorn went above and beyond to help me with my vehicle. Very polite, courteous even as he was doing numerous things at once.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our service department! We're thrilled to hear that you received excellent service at Foundation Cadillac of Wichita Falls. Making your experience positive and convenient is our top priority. Your choice is greatly appreciated, and we're eagerly anticipating the opportunity to serve you again in the future. Thank you for choosing us as your automotive service provider!

A quick and easy oil change, with a coupon included.

A quick and easy oil change, with a coupon included. They did recommendations for my future appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're delighted that you enjoyed our service department and received top-notch service. Our commitment is to offer a positive and convenient experience for our valued customers like you. We appreciate your choice and look forward to serving you again in the future. Thank you for choosing Foundation Cadillac of Wichita Falls!

The service was very professional and the work was done

The service was very professional and the work was done when promised and at the estimated cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.