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Sarchione Chrysler Dodge Jeep Ram

(1,333 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–3:00pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 431-6596 (866) 431-6596
Service (866) 415-6084 (866) 415-6084

Reviews

(1,333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sarchione Chrysler Dodge Jeep Ram from DealerRater.

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They are the shadiest used car dealer that I have ever

They are the shadiest used car dealer that I have ever encountered. I am an old car guy, been through a lot of cars in my years. Here is the deal, on Friday 8/11 I contact salesman Phil about a 2013 Jeep Rubicon, for my dad (who is very aged). I make a deal with him at full asking price, plus fees and tax, agreed and give them $500 deposit. I was going on Monday to pick it up. On Saturday morning, Phil is off, but another salesman goes and sells the Jeep, I get an apologetic call from Phil on Sunday about the matter. I spoke with Brian Haasz first thing on Monday morning, his comment is "The deposit is only good to hold the negotiated deal, not to hold the vehicle". This is the lamest response that I can imagine. Do not trust these people with a deposit and think that they are going to hold the vehicle. Only fault I may have with Phil is maybe he could have pasted a SOLD sticker on the Jeep, possible that could have held it. At this point, I have a notice that the deposit is being refunded, but of course still screwed out of the Jeep that we wanted and rightfully should have purchased. Eric Glazier 08/14/2023

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Here is an accurate account of dealing with the used car department at Sarchione

Awesome experience!

Awesome experience! Came from out of state and and they made the experience awesome! Found just what I wanted and would come back again for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I took my car to get an axle that they recently fixed

I took my car to get an axle that they recently fixed looked at yesterday. Today, my car has a mass air flow malfunction. Ive had this car since july 2022 and have had multiple issues. Not really sure whats going on in the service department but it really is aggravating putting your trust into the place you purchased your vehicle from only to continue to run into obstacles. This should not be happening considering I havent even had the car for a year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First time going to auto mall and deal with the Steve

First time going to auto mall and deal with the Steve Uhl. Everyone was professional, everyone knew their stuff. I will definitely be back and I will definitely be sending more customers your way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this perfect rating and review. Here at Haasz Automall of Dalton, it was our Sales Teams pleasure to provide a top-notch car-buying experience. Congratulations on your new purchase! Haasz Automall of Dalton Chrysler Jeep Dodge RAM (330) 828-2263

Had a very pleasant overall experience and Rich was very

Had a very pleasant overall experience and Rich was very nice and personable! I truly appreciated that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Lena, thanks for your perfect 5-star review. We always strive to provide top-quality service to every guest and are pleased to learn that you enjoyed your overall experience. It's our hope that you continue to choose Haasz Automall of Dalton for all your automotive needs. Haasz Automall of Dalton Chrysler Jeep Dodge RAM (330) 828-2263

Ray and Abby are amazing, excellent customer service,

Ray and Abby are amazing, excellent customer service, very professional and If you like a professional dealership and enjoy being valued as a customer come to Haaz they do it the right way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to see from your 5-star rating that our Sales Team provided you with excellent service. We truly do value all of our customers at Haasz Automall of Dalton and appreciate your business. Thank you for taking the time to leave this review. We hope you have a great day. Haasz Automall of Dalton Chrysler Jeep Dodge RAM (330) 828-2263

I was taken care of just like promised!

I was taken care of just like promised! I have been to many dealerships with no good outcome until I went to this one and got my ride! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased our team could meet your expectations and provide you with a good outcome here at Haasz Automall of Dalton. Please don't hesitate to reach out if there's anything additional, we can do for you. Enjoy your vehicle, Denise.

I like visiting this dealership.

I like visiting this dealership. It is close to my home, and their service department has always been great. My experiences buying a vehicle have been all over the place, but I still come back. In the end I have been satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your review. We are pleased to read our Service Department always does a great job for our guests. We would, however, like to discuss your experience with our Sales Team. Please reach out to us at your convenience. Thank you, Haasz Automall of Dalton Chrysler Jeep Dodge RAM, (330) 828-2263

The entire staff at the dealership made my experience

The entire staff at the dealership made my experience very pleasant and seamless. Would definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad you enjoyed the ultimate service experience working with our team here at Haasz Automall of Dalton. Thank you for your wonderful review and recommendation. We are here if you need any further assistance.

They took care of me in a very professional manner from

They took care of me in a very professional manner from start to finish. They put me in the vehicle that I wanted and didn't try to sell me something I didn't want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello. We are beyond pleased to learn that you had such a professional and comfortable experience with our Sales Team. Thank you so much for sharing your feedback, and for choosing Haasz Automall of Dalton. Haasz Automall of Dalton Chrysler Jeep Dodge RAM