Reviews
Even though I didn’t end up purchasing a car, I felt
Even though I didn’t end up purchasing a car, I felt compelled to leave a review for Marc because the experience was that impressive. From the moment I walked into the dealership, Marc made me feel welcomed without any pressure. He patiently answered all my questions, and provided thoughtful advice based on my needs. What stood out most was his honesty and transparency. He never tried to upsell me or push me into a decision I wasn’t comfortable with. Instead, he focused on making sure I had all the information to make the best choice for myself—even if that choice wasn’t with this dealership. Marc went above and beyond to make the car-buying process feel easy and stress-free. If I decide to buy a car in the future, this is the first place I’ll come back to. I highly recommend Marc and Andrew Toyota to anyone looking for a genuine, customer-focused experience. Thank you Marc!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful review! We’re delighted to hear that Marc provided such a welcoming, transparent, and pressure-free experience. Your kind words mean a lot to him and our team. Even though you didn’t purchase this time, we’d love to assist you whenever you’re ready. Thank you for recommending Marc and Andrew Toyota—we look forward to seeing you again!
I believe I have been leasing from Andrew Toyota for at
I believe I have been leasing from Andrew Toyota for at least 21 years (7 leases). 6 of them I've dealt with Marc Brandofina. I cannot recommend this dealership or this salesperson enough. Goes over and beyond expectations. Even if this dealership isn't on your "side" of town, I'm telling you it is worth the trip over there. They even have an extended warranty (oil change, rotation, tire protection policy) that no other dealership has.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience! We're thrilled to hear that Marc has consistently exceeded your expectations and that you've had such a great experience with our dealership over the years. We truly appreciate your loyalty. We look forward to continuing to serve you for many years to come!
Very professional explained everything to me in detail
Very professional explained everything to me in detail when I asked I missed a few items cleaning out my rental they let me know and saved my belongings.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear our team was professional and took the time to explain everything in detail. We look forward to assisting you again!
Great service, I had a outstanding service technician
Great service, I had a outstanding service technician explained what was needed and did not push for unneeded service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had an outstanding experience with our technician and appreciated the honest service. We look forward to helping you again!
Everyone was so kind and helpful.
Everyone was so kind and helpful. Special shoutout to Kevin and Marc. We drove from Madison to buy a car from this Toyota dealership, and will continue to do so for any new car we get. The service is outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for making the trip from Madison and for your kind words! We're thrilled you had an outstanding experience with Kevin and Marc. We look forward to helping with your future car needs. Enjoy your new vehicle!
Very professional .
Very professional . David was very helpful and informative. The lady that took care of the closing was also very professional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're delighted to hear that David and our team provided you with helpful and professional service. Your feedback means a lot to us, and we look forward to assisting you again in the future!
Cody really seems to know exactly what he’s talking about
Cody really seems to know exactly what he’s talking about and he spent a good amount of time explaining the needs of my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We are glad to hear that Cody took the time to thoroughly explain your vehicle’s needs. Providing knowledgeable and attentive service is our priority. We look forward to assisting you again in the future!
So far, I've replaced my battery, not covered, found
So far, I've replaced my battery, not covered, found Rust, being evaluated currently. My cruise dosent work. I keep getting errors on my dash to see the dealer. Not happy. I haven't even made my first payment yet. This 4Runner was GOLD rated used. So far I am not impressed with the reliability Toyota has offered me. Service people have been cordial.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re sorry to hear about the issues with your 4Runner and understand your frustration. If you would like to discuss this further, please reach out to our service director, Allen Good, at 414-509-2781.
The routine oil/filter/tire rotation service took much
The routine oil/filter/tire rotation service took much longer than expected, due to Andrews discovering a leaky oil pan gasket. However, by finding & addressing it, they save me the trouble, inconvenience, and heartburn of having to come back at a later date. Good job to the Service Dept. on this one!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dave, for the five-star review and kind words! We are glad to hear that you had a positive experience and are happy we were able to discover and fix all necessary issues. We appreciate your patience with us. We look forward to assisting you again!
My first experience w Andrew was positive l, I’m looking
My first experience w Andrew was positive l, I’m looking forward to our future together. I was impressed w the folks and the facility itself. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star review! We are glad to hear you had a positive first experience and that we left a good impression. We look forward to assisting you in the future!