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Auto Nova LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1 review)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I am disappointed.

I am disappointed. I read all the positive reviews, just like you are doing now. I ignored the bad ones because the good reviews outweighed the bad. and on November 14, 2025, I drove one hour to the location to buy a 2013 Nissan Pathfinder with 105k miles. The sales guy seemed friendly, transparent, and honest. I test-drove the vehicle, and I bought it with confidence. On Nov 19, 2025, the transmission went out. The car is currently at AAMCO getting the transmission rebuilt for 5500K. I called and asked the GUY in the pic if they could refund at least $500 to help with the bill, and he said he was going to ask the boss and call me back. Two days later, he said he left messages for his boss, but they will not return his call (RIGHT). I should have known I was being JERKED when he scrolled through the Carfax report on his computer instead of giving me a printout. I paid $4,100 for the vehicle, but I did not buy the warranty because the fine print states that it only covers parts. NO LABOR. Had I known I was going to spend $9600 on a 2013 vehicle, I would have gone to a REAL DEALERSHIP. Please avoid what I just went through; it is not worth the disappointment. Especially now, when our economy is in a recession. God bless you.

I am disappointed.

I am disappointed. I read all the positive reviews, just like you are doing now. I ignored the bad ones because the good reviews outweighed the bad. and on November 14, 2025, I drove one hour to the location to buy a 2013 Nissan Pathfinder with 105k miles. The sales guy seemed friendly, transparent, and honest. I test-drove the vehicle, and I bought it with confidence. On Nov 19, 2025, the transmission went out. The car is currently at AAMCO getting the transmission rebuilt for 5500K. I called and asked the GUY in the pic if they could refund at least $500 to help with the bill, and he said he was going to ask the boss and call me back. Two days later, he said he left messages for his boss, but they will not return his call (RIGHT). I should have known I was being JERKED when he scrolled through the Carfax report on his computer instead of giving me a printout. I paid $4,100 for the vehicle, but I did not buy the warranty because the fine print states that it only covers parts. NO LABOR. Had I known I was going to spend $9600 on a 2013 vehicle, I would have gone to a REAL DEALERSHIP. Please avoid what I just went through; it is not worth the disappointment. Especially now, when our economy is in a recession. God bless you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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