Reviews
Great customer service!
Great customer service! Brian got it cleared with warranty, scheduled the guy to come out to dealership to fix rim, gave me a loaner car so I had a way to and from work and had my car ready all within the day.
Great customer service!
Great customer service! Brian got it cleared with warranty, scheduled the guy to come out to dealership to fix rim, gave me a loaner car so I had a way to and from work and had my car ready all within the day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
Great experience! The service department took care of my recall quickly and had my vehicle in and out in no time. I would definitely recommend any Kia owner service their vehicle at Graff Kia.
Great experience!
Great experience! The service department took care of my recall quickly and had my vehicle in and out in no time. I would definitely recommend any Kia owner service their vehicle at Graff Kia.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service team. We’re glad the recall was handled quickly and your Kia K4 was back on the road so fast. We appreciate your recommendation and look forward to supporting your future service needs.
Good communication and explanation of what was wrong with
Good communication and explanation of what was wrong with my vehicle. Very timely. Very friendly and polite.
Good communication and explanation of what was wrong with
Good communication and explanation of what was wrong with my vehicle. Very timely. Very friendly and polite.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know that our team kept you informed about your Kia’s issues, completed the service promptly, and treated you with courtesy. We appreciate you choosing us for your maintenance.
The people were nice however the oil change took well
The people were nice however the oil change took well over an hour. Will return
The people were nice however the oil change took well
The people were nice however the oil change took well over an hour. Will return
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Always Treated With The Best Services From Everyone I
Always Treated With The Best Services From Everyone I Encounter Great Service and Great People
Always Treated With The Best Services From Everyone I
Always Treated With The Best Services From Everyone I Encounter Great Service and Great People
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear you received great service from our team during your Kia Sorento visit. We appreciate your recognition of everyone’s efforts. Thank you for trusting us with your vehicle.
Was happy it was a quick experience and we were able to
Was happy it was a quick experience and we were able to get the vehicle we wanted.
Was happy it was a quick experience and we were able to
Was happy it was a quick experience and we were able to get the vehicle we wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you for sharing your experience. We’re glad the leasing process was quick and that you drove away with the Kia you wanted. Enjoy your new vehicle and we look forward to helping you again.
I bought 3 oil changes ahead of time.
I bought 3 oil changes ahead of time. It means I like your service Thanks
I bought 3 oil changes ahead of time.
I bought 3 oil changes ahead of time. It means I like your service Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for pre-purchasing those three oil changes for your Kia Telluride. We appreciate your trust in our team and look forward to serving you on your next visit.
All right I was there a couple of hours and they came out
All right I was there a couple of hours and they came out to let me know that they were almost done about 20 minutes before. I appreciated that information.
All right I was there a couple of hours and they came out
All right I was there a couple of hours and they came out to let me know that they were almost done about 20 minutes before. I appreciated that information.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Kia. We look forward to having you as one of our valued customers for many more years to come!
everyone was friendly and attentive.
everyone was friendly and attentive. good service for every time i've been there! reliable and magnificent
everyone was friendly and attentive.
everyone was friendly and attentive. good service for every time i've been there! reliable and magnificent
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team. We’re pleased to know we’ve been friendly and attentive during each service visit for your Kia. Your kind words encourage our entire staff to keep delivering reliable care.
Got me in quickly.
Got me in quickly. Fixed the car, worked with my timeline. They were very knowledgeable and ready to work with.
Got me in quickly.
Got me in quickly. Fixed the car, worked with my timeline. They were very knowledgeable and ready to work with.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Kia.