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Hendrick Auto Group

(7 reviews)

Reviews

(7 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was a great experience buying a car from them they are

It was a great experience buying a car from them they are no xx type and very forward witch I appreciate they show me the car I was interested the deal was right and close the deal

It was a great experience buying a car from them they are

It was a great experience buying a car from them they are no xx type and very forward witch I appreciate they show me the car I was interested the deal was right and close the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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These guys are terrible, they blocked me and told me they

These guys are terrible, they blocked me and told me they were not interested in doing business with me because I made an offer on their car. They are unprofessional.

These guys are terrible, they blocked me and told me they

These guys are terrible, they blocked me and told me they were not interested in doing business with me because I made an offer on their car. They are unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Terrible experience the upholstery was bad and they

Terrible experience the upholstery was bad and they claimed it was due to the sun. The car does not have under 78K miles unless someone was living in the car. Steering wheel pedals odometer all indicate the car has far more miles!

Terrible experience the upholstery was bad and they

Terrible experience the upholstery was bad and they claimed it was due to the sun. The car does not have under 78K miles unless someone was living in the car. Steering wheel pedals odometer all indicate the car has far more miles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience from start to finish!

Great experience from start to finish! All the staff and the support staff were great!

Great experience from start to finish!

Great experience from start to finish! All the staff and the support staff were great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have tried since April 7 2025 to get the paperwork for

I have tried since April 7 2025 to get the paperwork for the car I purchased and shipped to me. The dealership has constantly not supplied a temporary tag nor the documentation I need to license the vehicle. I CAN NOT drive the car. They are TERRIBLE!

I have tried since April 7 2025 to get the paperwork for

I have tried since April 7 2025 to get the paperwork for the car I purchased and shipped to me. The dealership has constantly not supplied a temporary tag nor the documentation I need to license the vehicle. I CAN NOT drive the car. They are TERRIBLE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Seller was very unpleasant to deal with over the phone

Seller was very unpleasant to deal with over the phone and hung up on me for asking a simple question — no sense of customer service whatsoever. The prices are good but the disrespect will take my business elsewhere.

Seller was very unpleasant to deal with over the phone

Seller was very unpleasant to deal with over the phone and hung up on me for asking a simple question — no sense of customer service whatsoever. The prices are good but the disrespect will take my business elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I THINK IT WAS VERY EASY TO DO BUNESS WITH THEM AND I

I THINK IT WAS VERY EASY TO DO BUNESS WITH THEM AND I AM SADFIED JIM PFALZGRAF

I THINK IT WAS VERY EASY TO DO BUNESS WITH THEM AND I

I THINK IT WAS VERY EASY TO DO BUNESS WITH THEM AND I AM SADFIED JIM PFALZGRAF

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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