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Meet Fang Yang

Fang Yang headshot
Parts Counterman
(62 reviews)

Reviews

I've been ordering parts from Fang for almost a decade

I've been ordering parts from Fang for almost a decade now!!! Crazy right, well you can't beat good customer service. Which he always delivers, even if I don't know what the apex seal does... lol thanks for the great customer experience for going on ten years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Raven, Wow—almost a decade! That’s amazing, and we can’t thank you enough for your continued trust and support. Fang truly is a rockstar when it comes to customer service, and we’re so glad to hear he’s been able to help you out time and time again. Here's to many more years of excellent service and great experiences. Thanks again for being such a loyal customer!

Garrett and the team at mazda of elk grove are awesome !

Garrett and the team at mazda of elk grove are awesome !! Garrett made sure i got everything i needed in my new car and made my experience smooth and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are so glad Garrett and our team took excellent care of you during the purchase of a new vehicle. We appreciate your business and look forward to a long-lasting relationship!

Garrett and the team at Mazda of Elk Grove were amazing

Garrett and the team at Mazda of Elk Grove were amazing to work with. I will definitely purchase again in the future. Love my new Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Juliauna, Thank you for the 5-star review! We are so glad to hear your experience with Garrett was an amazing one! We appreciate the kind words and look forward to the next time.

This guy is the best never a wrong part ordered when I

This guy is the best never a wrong part ordered when I need it or the infamous back ordered excuse. If you need a part this guy will make it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the review! We are so glad you have always been well taken care of during your visits. We appreciate the kind words and look forward to continuing to assist you!

Fang always has the best customer service.

Fang always has the best customer service. Always super knowledgeable and always eager to help. I will continue to come to this dealer to work with Fang.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Angie, Thank you for your kind words and your 5-star review! We are so glad to hear that you enjoyed the customer service that Fang was able to provide. We value you and your business with us and look forward to a long-lasting relationship!

Fang in the parts department is very knowledgeable and

Fang in the parts department is very knowledgeable and always makes sure i get all the parts i need and get them quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ruben, Thank you so much for taking the time to share your experience. We're so glad to hear that Fang left such a lasting impression. He really is amazing and we're so fortunate to have him on our team!

Fang is excellent and very professional.

Fang is excellent and very professional. He gives us that warm feeling like you’re sitting in front of the chimney after a windy and rainy day. We know he take care of us every time. He is my go to guy and would like to recommending him to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Fang has consistently provided you with such excellent service and a warm, reassuring experience. Your recommendation means a lot, and we’re so lucky to have Fang on our team. If there’s anything else we can do for you, don’t hesitate to reach out!

Services have always been great.

Services have always been great. Fang goes above and beyond to ensure that parts I needed were available and the communication has always prompt and timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and kind words! We’re so happy to hear that Fang has consistently gone above and beyond to ensure you get the parts you need with excellent communication. It’s great to know that his efforts have made your experience with us a positive one. We truly appreciate your feedback and look forward to continuing to provide you with great service!

"I have had the pleasure of working with Fang for several

"I have had the pleasure of working with Fang for several years, and I can confidently say he is an exceptional professional. His vast knowledge and expertise are unmatched, and he consistently goes above and beyond to ensure everything is done correctly. Fang is incredibly patient and always willing to lend a helping hand, no matter the task. His dedication to making sure transitions are smooth and seamless truly sets him apart. It's been a fantastic experience working with him, and I highly recommend him to anyone looking for someone who truly cares about getting things right."

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your thoughtful review! We’re so glad to hear that Fang has consistently provided you with exceptional service over the years. It’s clear that his dedication, patience, and expertise have made a positive impact, and we truly appreciate you taking the time to share your experience. Your recommendation means a lot, and we’re lucky to have Fang on our team! If there’s anything else we can do for you, please don’t hesitate to reach out.

This Dealership is great.

This Dealership is great. Great staff, great inventory and superb customer service on all levels.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We are so glad you had such a great experience with us. We appreciate the kind words and look forward to the next time!