Reviews
Lead not happy with the service at all.
Lead not happy with the service at all. They fixed my problem. Then I had to drive my car there was a knot left in my steering wheel that they had to take out. And my check engine light was on and it wasn’t on before I dropped it off
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Neither one knew what the other 1 was doing Or when my
Neither one knew what the other 1 was doing Or when my vehicle was going to be done
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Never a problem with the service department.
Never a problem with the service department. Always give a good estimate without adding on unnecessary services. Wouldn't hesitate to recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The guys in the service department are great.
The guys in the service department are great. Took care of any issue I had with my truck that day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is a clean great friendly dealership.
This is a clean great friendly dealership. Everyone is so nice. No one beats their deals. Nobody‼️ The no Haggle pricing is awesome too. I got great money for my trade too. I’m so happy with my new Ram truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m from out of town and stopped there while traveling on
I’m from out of town and stopped there while traveling on business through the area with a co-worker. Before traveling we picked up our office’s vehicle from a dealership in Baton Rouge because it was making a loud scraping noise. The BR dealership said something was loose and rubbing and reported they fixed it. NOT. While driving the sound returned and although it was 3pm on a Friday afternoon, Performance Dodge brought us straight in, put it on the rack, and correctly diagnosed and fixed the problem of a missing bolt the other dealership had failed to replace. They had us safely back on the road in no time with their personal phone numbers in hand in case we ever had any additional problems. I highly recommend this dealership, it’s staff, and service department to everyone. Thanks, Performance Dodge! Amanda Smith
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always easy to work with the service department and very
Always easy to work with the service department and very accommodating to our needs. Friendly and responsive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my 2018 Ram to this dealership where I purchased
I took my 2018 Ram to this dealership where I purchased it. Upon dropping it off I decided to look at the inventory on the lot when I was approached by Andy. I had mentioned that I was considering trading or selling my truck for a newer unit. We went back into the sales floor and I completed a partial application. I told him they would be authorized to run us off credit report but not a hard credit report At that point we talked about with the value of my car they made me an offer that I was delighted with. I looked at one vehicle that's at inside the showroom floor, and I've stated I wouldn't pay that price. They proceeded to tell me different things and asked about what my down payment would be end they outlined what the sale would be what my monthly payment would be. I was happy with the information given. And told them I would be in contact at a later date. By the end of that business day I received an email from them expressing their gratitude for spending time with me and anticipation of future business. On 4/27/22 I received this text. Hey, Mr. Poluga, it's Andy from performance dodge, we just had a customer looking at the Laramie on the showroom you were interested in, fortunately they got denied a loan, I don't know the exact details but their looking to get a co signer. I would love to sell you this vehicle you seem like a good guy. Also it is the end of the month which means the price could go up in the coming week, would there be a day and time this week that seems fit for you and your wife to come in to get a feel for the vehicle and take it for a test drive, also as you know I'm brand new and have not sold a vehicle yet. So it be great in my first week and a half to get a sale. Just let me know when it is convenient for you and if you change your mind no big deal, I understand. No matter what thank you for your time and consideration, I really appreciate you giving me a chance. My response was Dont hold a sale up for me. Them No sir it wasn't for it was for one of the other salesman Me I appreciate that. But you guys are in business to make money. A few more texts go by then this Them Sir I'm starting to feel like your not set on this vehicle due to it being out of you budget that you explained you wanted to be around, would you and your wife like to stop by and maybe see other types of trucks Me Listen dont pressure me !! Tear up any and all paperwork you have with my name. DONT CALL TEXT OR E-MAIL I WILL SUBMIT A REVIEW ON DEALER RATER In the end. I have an 840 credit score I can call my own shots as I make them. To use high-pressure sales tactics is really not a good thing for anyone in the sales business to do. In the beginning Andy and I'll wreck or professional but it's time I moved on and these attitude was not really respectable. I did not work with anyone in the management department so I'm not sure why it's asking me for that information. Also I would prefer not to have any contact by the dealer sales department although they read the review before it goes live
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Your sales dept.
Your sales dept. and service dept. we’re very helpful with determining what problem I had with my vehicle. They went above and beyond with help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealer I would recommend to anyone and they are
Great dealer I would recommend to anyone and they are always willing to deal with you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
