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Performance Dodge RAM of Woodbury

(853 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 280-6130 (877) 280-6130
Used (877) 469-4013 (877) 469-4013
Service (877) 252-3495 (877) 252-3495

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Dodge RAM of Woodbury from DealerRater.

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It was very easy moving from a expiring lease truck to a...

It was very easy moving from a expiring lease truck to a new one. The staff at the dealership was very thorough and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pretty nice and really good just waiting on them to call...

Pretty nice and really good just waiting on them to call me so I can get this done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All down hill since former management left. Probably...

All down hill since former management left. Probably won’t go back there anymore with this car

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer care! Staff is really polite! I needed...

Great customer care! Staff is really polite! I needed work done on a bigger vehicle an they took me in right there an then. I thought I needed extra work but they advised I’d be spending more than I needed too, So I thought that was very thoughtful. Otherwise everything was in great working condition after a inspection. I’d definitely go back for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Counter courteous and polite, however did ask while...

Counter courteous and polite, however did ask while rotating tires could they check pressure, said yes , I asked again while paying bill was told it was done, get in to leave and tire pressure light still up. I also get service coupons in mail that say 38.95 for LOF tire rotation, still charged 75.00 said it expired.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am very happy with everything from start to finish....

I am very happy with everything from start to finish. They made the process easy and I would definitely recommend them for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not willing to go the extra mile to satisfy the customer...

Not willing to go the extra mile to satisfy the customer purchased a pre-owned car 2019 found out a couple days later it was empty on the antifreeze how to fill it up they think nothing of it something else got wrong with it rear tail light what's going in and out then the window on the driver side keeps going down on every bump not to mention there is a crack on the back bumper which I was told was going to be fixed hasn't been mentioned to me at all when they're going to do it. Surprised did they didn't try to take care of this stuff which was not very big and all they said to me was sorry it was sold as is so I guess they sell as is means that there's nothing wrong with it and make sure you catch it before you walk out the dealership because of not you're stuck with a lemon. I did play with them very nicely to work with me they simply reply with a snobby tone sorry will cover half if not they're not going to fix it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

I almost have to believe that it was a little racism going on if I was a white person I would have been treated this way and it's a shame because it seems very obvious and I know they're going to say but we hire black people yes I got one black person one on the sales floor so much for diversity in that place I should have known better hope they get better it's a shame

Although their prices seem on the high side, Performance...

Although their prices seem on the high side, Performance Dodge has a good service department and their mechanics do good work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always friendly and clean. Alway explain in detail if any...

Always friendly and clean. Alway explain in detail if any problems with my car. Would never take it anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolute best..friendly..knowledgeable...works...

Absolute best..friendly..knowledgeable...works miracles.....would DEFINATELY RECOMMEND..Best 1st expierience of buyimg a BRAND NEW truck....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.