Reviews
This was my second time using Performance Dodge service...
This was my second time using Performance Dodge service department. My appointment was booked with ease and when I arrived, my service was done in a timely manner. The staff was professional and friendly. Overall, a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWESOME SALES !!!! WAS MADE TO FEEL WELCOMED TO SHOP...
AWESOME SALES !!!! WAS MADE TO FEEL WELCOMED TO SHOP THERE. WILL DEFINITELY BE BACK!! BEN IS AWESOME SALES PERSON!! DEFINITELY WILL BE BACK THERE TO BUY ANOTHER CAR!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was called a half dozen dealerships. They all gave me...
I was called a half dozen dealerships. They all gave me the run around. They were giving me crazy numbers. Thinking I was not serous about buying new. Kye was very patient and asked the right questions. Didn't just through a numbers at me. We struck a deal next day over the phone. I drove 77 miles to buy my truck. Well worth it. Performance did a great job. thank you everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure doing business with this dealership! We...
Always a pleasure doing business with this dealership! We were able to cut a deal based on their transparency and commitment to communication. Thank you for being friendly, professional and service oriented.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased and have car service there and had a good...
Purchased and have car service there and had a good recent service event. Staff were very helpful and resolved the problem same day. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
My experience with Performance Dodge has been the worst...
My experience with Performance Dodge has been the worst buying nightmare of my life. I was deceived in negotiating my deal on a 2021 Ram 1500 with the addition of a remote start system. They inflated the cost of the system which I then found out was less then half of that price. After back and forth of logistics nightmare of getting the system installed I finally had to coordinate the install myself After calling Eric Gandy the manager out on the inappropriate cost. he said he would reimburse me the costs but after a week and a half and continued calls which he will not take I still have no resolution. Eric Gandy should not be in any position in dealing with paying customers. He is not truth worthy or responsible to put the customer first. I Then found they withheld a signed document in my deal package pertaining to the same system which I found out later, I called them on it, and they mysteriously found it at the dealership, Strange? my sales person Troy will not return calls or messages. Now I am left with a 3 year lease relationship with a dealership who refuses to interact with me their customer. I caution anyone who is considering making a deal with performance dodge
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent service,Your employees are very courteous and...
Excellent service, Your employees are very courteous and Knowledgeable. The service was outstanding ,and very well done. Issues with my new truck were all taken care of. Thank you performance!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A Good Quality from Car Purchasing and especially Good in...
A Good Quality from Car Purchasing and especially Good in the Car Service Dept...I would Recommend Car Repairing here...Honest and gets the job done efficiently...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This experience was wonderful in and out in a couple...
This experience was wonderful in and out in a couple hours. Made everything I wanted work and help me find the perfect truck. Would buy another from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and military friendly. GSA fleet card is...
Great service and military friendly. GSA fleet card is always a pain to deal with but Tyler made it easy and completely made the interaction enjoyable. Promote ahead of peers!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
