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My Volkswagen of North Grand Rapids

(26 reviews)
Visit My Volkswagen of North Grand Rapids
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (866) 841-3418 (866) 841-3418
Used (855) 351-4253 (855) 351-4253
Service (877) 748-9862 (877) 748-9862

Inventory

See all 86 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2025.
My Volkswagen of North Grand Rapids is a state-of-the-art dealership that exclusively offers both Oil Changes for Life and Lifetime Powertrain Warranty. Our service and parts department is expanding to service even more vehicles and cut down on wait times! Stop in and see why My Volkswagen of North Grand Rapids is a favorite among people all around Michigan. We can't wait to help you today!
Welcome to My Volkswagen of North Grand Rapids

Service center

Phone number (877) 748-9862

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of My Volkswagen of North Grand Rapids from DealerRater.

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James was excellent to work with.

James was excellent to work with. Both he and Bill were very prompt in getting back to us and fair with pricing. We look forward to continuing our relationship with the team.

James was excellent to work with.

James was excellent to work with. Both he and Bill were very prompt in getting back to us and fair with pricing. We look forward to continuing our relationship with the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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On time and effective.

On time and effective. Went well. Helpful staff. Job was completed. Thank you for the oil change.

On time and effective.

On time and effective. Went well. Helpful staff. Job was completed. Thank you for the oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent experience!

Excellent experience! I will definitely tell all my friends where to go to buy a new car and to have their car serviced. The staff is friendly and the atmosphere is great, what more could I ask for. Five stars!

Excellent experience!

Excellent experience! I will definitely tell all my friends where to go to buy a new car and to have their car serviced. The staff is friendly and the atmosphere is great, what more could I ask for. Five stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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He was very prompt and very friendly and explained the

He was very prompt and very friendly and explained the payment changes (credit cards are subject to a surcharge) for me.

He was very prompt and very friendly and explained the

He was very prompt and very friendly and explained the payment changes (credit cards are subject to a surcharge) for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Dan was very nice and did everything in his power to help

Dan was very nice and did everything in his power to help me as much as possible.

Dan was very nice and did everything in his power to help

Dan was very nice and did everything in his power to help me as much as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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This was a good experience.

This was a good experience. Efficient and professional. I would recommend and would return for sure.

This was a good experience.

This was a good experience. Efficient and professional. I would recommend and would return for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone was pleasant to work with but prices seem to

Everyone was pleasant to work with but prices seem to have increased dramatically. I used to pay about $5 for a battery replacement and now I paid $25! Was not impressed. Oil change much more expensive too

Everyone was pleasant to work with but prices seem to

Everyone was pleasant to work with but prices seem to have increased dramatically. I used to pay about $5 for a battery replacement and now I paid $25! Was not impressed. Oil change much more expensive too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This dealer seemed professional and properly serviced my

This dealer seemed professional and properly serviced my 2024 mirage. Im happy. Will be back.

This dealer seemed professional and properly serviced my

This dealer seemed professional and properly serviced my 2024 mirage. Im happy. Will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your 2024 Mitsubishi Mirage! We are thrilled to hear that you had a positive experience with our team. Looking forward to seeing you again soon!

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Thank you so much for the prompt diagnosis on my Passat.

Thank you so much for the prompt diagnosis on my Passat. The repairs were completed and my car is running great. Many thanks to everyone for the kind and quick service I greatly appreciated all involved.

Thank you so much for the prompt diagnosis on my Passat.

Thank you so much for the prompt diagnosis on my Passat. The repairs were completed and my car is running great. Many thanks to everyone for the kind and quick service I greatly appreciated all involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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MyAuto is whole package!

MyAuto is whole package! Staff is very thorough and you can tell they enjoy what they do

MyAuto is whole package!

MyAuto is whole package! Staff is very thorough and you can tell they enjoy what they do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We take pride in providing thorough and enjoyable service at My Auto. It means the world to us that you noticed and appreciated it. We look forward to serving you again in the future! 😀

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