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Reviews

(13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Downer Auto from DealerRater.

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Trustworthy | Honest | Professional.

Trustworthy | Honest | Professional. Some of the best customer service I have ever seen from any business. They went above and beyond to make sure I was able to purchase the pickup I wanted. I was traveling from out of state and they were able to take a deposit to hold the vehicle, kept great communication throughout the process and literally pick me up from the airport. I am beyond impressed with the kindness of this team, you're lucky if you get to do business with them.

Trustworthy | Honest | Professional.

Trustworthy | Honest | Professional. Some of the best customer service I have ever seen from any business. They went above and beyond to make sure I was able to purchase the pickup I wanted. I was traveling from out of state and they were able to take a deposit to hold the vehicle, kept great communication throughout the process and literally pick me up from the airport. I am beyond impressed with the kindness of this team, you're lucky if you get to do business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer service was above and beyond.

Customer service was above and beyond. Also probably fastest paperwork I’ve gone through in buying a car. Definitely will come here if I need to buy or sell.

Customer service was above and beyond.

Customer service was above and beyond. Also probably fastest paperwork I’ve gone through in buying a car. Definitely will come here if I need to buy or sell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an outstanding experience at Downer Auto!

I had an outstanding experience at Downer Auto! From start to finish, the team went above and beyond to make the process smooth and stress-free. Their communication was excellent — they kept me updated every step of the way and were always quick to answer any questions I had. Everyone I interacted with was professional, friendly, and genuinely cared about helping me find the right vehicle. It’s clear that customer satisfaction is a top priority here. I truly appreciate the honesty, transparency, and attention to detail throughout the entire experience. Highly recommend Downer Auto to anyone looking for great service and a dealership that truly values its customers!

I had an outstanding experience at Downer Auto!

I had an outstanding experience at Downer Auto! From start to finish, the team went above and beyond to make the process smooth and stress-free. Their communication was excellent — they kept me updated every step of the way and were always quick to answer any questions I had. Everyone I interacted with was professional, friendly, and genuinely cared about helping me find the right vehicle. It’s clear that customer satisfaction is a top priority here. I truly appreciate the honesty, transparency, and attention to detail throughout the entire experience. Highly recommend Downer Auto to anyone looking for great service and a dealership that truly values its customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very friendly, easy to work with.

Very friendly, easy to work with. We were able to work out deals with trading in my vehicle and getting my new one!

Very friendly, easy to work with.

Very friendly, easy to work with. We were able to work out deals with trading in my vehicle and getting my new one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I couldn’t be more pleased with our experience with

I couldn’t be more pleased with our experience with Downer Auto. The salesman was very professional and had the answer to whatever questions we had. The process was very streamlined and he was eager to hear our concerns and work with us on whatever we asked about. Overall I would recommend this dealership any day of the week!

I couldn’t be more pleased with our experience with

I couldn’t be more pleased with our experience with Downer Auto. The salesman was very professional and had the answer to whatever questions we had. The process was very streamlined and he was eager to hear our concerns and work with us on whatever we asked about. Overall I would recommend this dealership any day of the week!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great business!

Great business! Extremely easy to work with. They were very honest and upfront about any issues with the vehicles before we even test drove. Never once felt pressured. We’re very happy with our purchase and we will definitely check them out again when looking in the future.

Great business!

Great business! Extremely easy to work with. They were very honest and upfront about any issues with the vehicles before we even test drove. Never once felt pressured. We’re very happy with our purchase and we will definitely check them out again when looking in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Absolute great place.

Absolute great place. Great people to work with. Good selection of vehicles. Even with a little hiccup on the finance side, Lezan was more than willing and and patient to walk me thru everything. Will definitely look there again for another vehicle.

Absolute great place.

Absolute great place. Great people to work with. Good selection of vehicles. Even with a little hiccup on the finance side, Lezan was more than willing and and patient to walk me thru everything. Will definitely look there again for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff was amazing at making the process of buying a

The staff was amazing at making the process of buying a car super simple! Awesome selection of vehicles! Definitely recommend!

The staff was amazing at making the process of buying a

The staff was amazing at making the process of buying a car super simple! Awesome selection of vehicles! Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Really good customer service and great selection of cars

Really good customer service and great selection of cars for a great price. They even did the registration for me

Really good customer service and great selection of cars

Really good customer service and great selection of cars for a great price. They even did the registration for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent customer service and deals … will definitely

Excellent customer service and deals … will definitely recommend. I am super excited and satisfied. Thanks

Excellent customer service and deals … will definitely

Excellent customer service and deals … will definitely recommend. I am super excited and satisfied. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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