Reviews
Write a reviewWill not do business with them again.
Will not do business with them again. Had issues after the sale, contacted the saleman about it, he said he would talk to his manager and get back with me but never did and wouldn’t answer the phone when I called back.
Will not do business with them again.
Will not do business with them again. Had issues after the sale, contacted the saleman about it, he said he would talk to his manager and get back with me but never did and wouldn’t answer the phone when I called back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I took my 2019 F-150 to Max Ford as it was experiencing
I took my 2019 F-150 to Max Ford as it was experiencing some rough shifting in several gears. I mentioned to the service department that I had read information online that perhaps resetting the adaptive tables could potentially help and to start by trying that. I also mentioned that I had not serviced the transmission with a flush and filter change, and perhaps this could help. I received a callback that they were able to duplicate the hard shifting that I had mentioned and that neither the flush or resetting of the adaptive tables would help, and that the only option was to purchase a new transmission at the small price of $10,000. Well, I was able to work with a friend who had the scanner to reset the adaptive tables, and....... voila, problem fixed. I will not only never take my truck to this dealership, I will recommend to everyone I know to do the same. So disappointing.
I took my 2019 F-150 to Max Ford as it was experiencing
I took my 2019 F-150 to Max Ford as it was experiencing some rough shifting in several gears. I mentioned to the service department that I had read information online that perhaps resetting the adaptive tables could potentially help and to start by trying that. I also mentioned that I had not serviced the transmission with a flush and filter change, and perhaps this could help. I received a callback that they were able to duplicate the hard shifting that I had mentioned and that neither the flush or resetting of the adaptive tables would help, and that the only option was to purchase a new transmission at the small price of $10,000. Well, I was able to work with a friend who had the scanner to reset the adaptive tables, and....... voila, problem fixed. I will not only never take my truck to this dealership, I will recommend to everyone I know to do the same. So disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This is the worst dealership I have ever tried doing
This is the worst dealership I have ever tried doing business. The sales manger Jerry Walsh is the most unprofessional Ford person I have ever dealt with and the salesperson Henry Bacon does not know a thing about Ford products. CAUTION! Do not trust Jerry Walsh's word on anything.
This is the worst dealership I have ever tried doing
This is the worst dealership I have ever tried doing business. The sales manger Jerry Walsh is the most unprofessional Ford person I have ever dealt with and the salesperson Henry Bacon does not know a thing about Ford products. CAUTION! Do not trust Jerry Walsh's word on anything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a terrible experience with a different dealership
I had a terrible experience with a different dealership and was basically told my car was worth nothing and I was out of luck on getting a new one. One afternoon with these guys and they had me in a brand new Hyundai Palisade Calligraphy! This is my dream car and they were a dream to work with! Everyone was helpful!
I had a terrible experience with a different dealership
I had a terrible experience with a different dealership and was basically told my car was worth nothing and I was out of luck on getting a new one. One afternoon with these guys and they had me in a brand new Hyundai Palisade Calligraphy! This is my dream car and they were a dream to work with! Everyone was helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star rating! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to do business with you again in the future. Take care!
Really Enjoyed working with Henry,and Trevor.
Really Enjoyed working with Henry,and Trevor.They REALLY work hard to Sale you a vehicle at the Price You want to spend, not pushy at all, and you don't spend all day doing paperwork after you decide to buy!! The kind of Dealership I will go back to Again!! Thank You all for your help!!
Really Enjoyed working with Henry,and Trevor.
Really Enjoyed working with Henry,and Trevor.They REALLY work hard to Sale you a vehicle at the Price You want to spend, not pushy at all, and you don't spend all day doing paperwork after you decide to buy!! The kind of Dealership I will go back to Again!! Thank You all for your help!!
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate the opportunity to earn your business and look forward to working with you again in the future. Take care!
We recently purchased a car from Max Motor Manhattan and
We recently purchased a car from Max Motor Manhattan and the experience was exceptional from start to finish. The team, from the salesman (Harry Bacon) to the financing department, went above and beyond to provide us with a fantastic deal. We drove three hours to reach them, and it was absolutely worth it. No regrets whatsoever. I highly recommend Max Motor Manhattan to anyone in search of not just a car, but an outstanding buying experience. Kudos to the team for their dedication and excellent service!”
We recently purchased a car from Max Motor Manhattan and
We recently purchased a car from Max Motor Manhattan and the experience was exceptional from start to finish. The team, from the salesman (Harry Bacon) to the financing department, went above and beyond to provide us with a fantastic deal. We drove three hours to reach them, and it was absolutely worth it. No regrets whatsoever. I highly recommend Max Motor Manhattan to anyone in search of not just a car, but an outstanding buying experience. Kudos to the team for their dedication and excellent service!”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star rating! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy that your experience reflected this and hope to do business with you again in the future. Take care!
I was helped by Henry Bacon.
I was helped by Henry Bacon. He was very informative and helpful. We purchased a F250 and the process went quickly and smoothly.
I was helped by Henry Bacon.
I was helped by Henry Bacon. He was very informative and helpful. We purchased a F250 and the process went quickly and smoothly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and congratulations on your new vehicle! At Max Motors, we value our customers and we look forward to seeing you again on your next visit. Thank you again for your business!
I was helped by Henry Bacon.
I was helped by Henry Bacon. He was very informative and helpful. I came in with a very small budget and he helped me get the best bang for my buck.
I was helped by Henry Bacon.
I was helped by Henry Bacon. He was very informative and helpful. I came in with a very small budget and he helped me get the best bang for my buck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us your response to our staff's outstanding customer service! It is great to hear they took such great care of you! We appreciate the opportunity to earn your business and look forward to working with you again in the future. Take care!
Henry Bacon was an excellent sales person to deal with If
Henry Bacon was an excellent sales person to deal with If you are looking for a vehicle come and ask for him Henry is very friendly and will do every thing he possibly can to get you a great deal
Henry Bacon was an excellent sales person to deal with If
Henry Bacon was an excellent sales person to deal with If you are looking for a vehicle come and ask for him Henry is very friendly and will do every thing he possibly can to get you a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we look forward to doing business with you again in the future. Take care!
Won't fix their own mistakes and want to charge me
Won't fix their own mistakes and want to charge me 2500-3000 after breaking a sparkplug into the head of my 2015 Mustang
Won't fix their own mistakes and want to charge me
Won't fix their own mistakes and want to charge me 2500-3000 after breaking a sparkplug into the head of my 2015 Mustang
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
