Reviews
Drove 6 hrs to buy 2025 yukon.
Drove 6 hrs to buy 2025 yukon. We had a amazing salesman. Blake thank you for the hard work on making the wife happy. Very awesome group to buy from, thanks for been so nice and friendly .
Drove 6 hrs to buy 2025 yukon.
Drove 6 hrs to buy 2025 yukon. We had a amazing salesman. Blake thank you for the hard work on making the wife happy. Very awesome group to buy from, thanks for been so nice and friendly .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very pleased with customer service and Service
Very pleased with customer service and Service Department. They go above and beyond to make sure you are welcome and comfotable. They listen to what you have to say and make sure vehicle is in proper condition. Would recommend this facility to others.
Very pleased with customer service and Service
Very pleased with customer service and Service Department. They go above and beyond to make sure you are welcome and comfotable. They listen to what you have to say and make sure vehicle is in proper condition. Would recommend this facility to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're so glad to hear that our customer service and service department made you feel welcome, comfortable, and well taken care of. It means a lot that you would recommend us to others. We appreciate your trust and look forward to serving you again!
Love the service department at Jones GMC!
Love the service department at Jones GMC! Nicole is the absolute best! Always so kind and helpful. Thank you!
Love the service department at Jones GMC!
Love the service department at Jones GMC! Nicole is the absolute best! Always so kind and helpful. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're so glad to hear you love the service department at Jones GMC and that Nicole continues to provide such kind and helpful service. We appreciate your support!
Always greeted and treated like family.
Always greeted and treated like family. Friendly and professional staff. Clean and comfortable waiting room.
Always greeted and treated like family.
Always greeted and treated like family. Friendly and professional staff. Clean and comfortable waiting room.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're so glad you always feel welcomed and treated like family. We appreciate your continued trust and look forward to seeing you again!
The service was great and the staff was great and
The service was great and the staff was great and friendly also. Waiting area was clean
The service was great and the staff was great and
The service was great and the staff was great and friendly also. Waiting area was clean
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad to hear you had a great experience with our friendly staff and that you found the waiting area clean and comfortable. We appreciate your support and look forward to serving you again!
During my visit with Jones GMC they served refreshments
During my visit with Jones GMC they served refreshments to me and my grandchildren and they took care of me in a timely matter and excellent service
During my visit with Jones GMC they served refreshments
During my visit with Jones GMC they served refreshments to me and my grandchildren and they took care of me in a timely matter and excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're so glad to hear that you and your grandchildren felt welcomed and well taken care of during your visit. We appreciate your kind words and look forward to seeing you again!-
Davius was pleasant and very informative to work with, he
Davius was pleasant and very informative to work with, he made sure he met what I was asking, could have got a better salesperson for the job.
Davius was pleasant and very informative to work with, he
Davius was pleasant and very informative to work with, he made sure he met what I was asking, could have got a better salesperson for the job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're so glad to hear that Davius provided a pleasant and informative experience and worked hard to meet your needs. Enjoy your new vehicle!
So far I have enjoyed my new Terrian, it rides like a charm, Thanks to Davius, who found the white one, I love it!! Thanks a bunch
Do not trust this dealership.
Do not trust this dealership. Warranty forever is a scam. Have had nothing but issues with the vehicle since purchased. I have owned the vehicle for 6 months and needs a new engine. Warranty forever denied the claim for “overheating” even though I stopped driving the vehicle as soon as the engine started to fail. Giving my business to Jones GMC has been one of the worst decisions of my life. Save yourself the trouble and do not buy from this dealership!
Do not trust this dealership.
Do not trust this dealership. Warranty forever is a scam. Have had nothing but issues with the vehicle since purchased. I have owned the vehicle for 6 months and needs a new engine. Warranty forever denied the claim for “overheating” even though I stopped driving the vehicle as soon as the engine started to fail. Giving my business to Jones GMC has been one of the worst decisions of my life. Save yourself the trouble and do not buy from this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're very sorry to hear about your experience and the frustration you've faced. This is not the experience we want for any of our customers, and we understand how serious and upsetting this situation is. Warranty coverage issues can be complex, especially when dealing with third-party providers, but we want to do everything we can to support you. Please consider reaching out directly to me at 731-925-4018 so I can review the details of your case and advocate on your behalf. We value your feedback and would truly appreciate the opportunity to investigate further and try to make things right. -Bethany, Director of Marketing, PR, & Community Outreach
My name is Isabell Clemons I love shopping at Jones they
My name is Isabell Clemons I love shopping at Jones they do everything that they can to put you in a vehicle
My name is Isabell Clemons I love shopping at Jones they
My name is Isabell Clemons I love shopping at Jones they do everything that they can to put you in a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Isabell! We're glad to hear that you love shopping at Jones and that our team goes the extra mile to help you get into the right vehicle. We truly appreciate your loyalty and kind words!
I am going to try another dealership for my next service.
I am going to try another dealership for my next service. Thank you very much.
I am going to try another dealership for my next service.
I am going to try another dealership for my next service. Thank you very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your honesty. We're sorry to hear that your experience didn't meet expectations, but we appreciate you giving us a chance. If there's anything we can do to improve or assist in the future, please don't hesitate to reach out to me at 731-925-4018. Wishing you the best with your next service experience! -Bethany Franks, Director of Marketing, PR, & Community Outreach