Breneman Ford

I custom ordered a car, and they sold it right out from under me after I waited two years for it to come in

Well I love Don the Bald man ! Because he loves my Great big Boobs! He let me test the shifter so hard it made my Bald corn hole grow hair! God bless Justice Clarence Thomas! Trump economy over Bush Clinton's Obama Biden Klan all put together in one! PS Mrs Murphy aka Queen Smoke stang!

Had over $4500 worth of work done at this dealership .They called on Thursday to say it was ready for pick up . My husband is disabled but since he body work done in addition to mechanical work he wanted to see it before we paid . Since he can’t drive we ubered over so he could see and I could drive the car home . He is wheel chair dependent ! I realized they put the wrong month inspection sticker on . While I was in paying , a machanic ? Came to take car back in and my husband was sitting in car . He told him he had to get out of car ??? To my surprise I turned around and there was my husband walking into the service bay unsupervised !!! 2 hrs later , after complaining about the wait and meeting with Eric “ the service manger “ we finally got out of there . Eric , is not empowered to do anything except to say sorry and offer a future credit !!!! I can’t believe after that inconvenience he would think we would be back . It appears to me that they need to do better trading for Machanics and MANAGERS. Your managers need to be better empowered if your goal is happy customers and returning business . I definitely would not recommend this dealership for service .

They posted a truck on Facebook and I saw it immediately. I contacted the salesman right away and said that I wanted to purchase it. We began doing the paperwork over the phone and I put down a deposit. He even discussed the sale with his sales manager as I had some questions. I was even sent a pic of the truck with a sold sign in it to assure me that it was mine. The next morning I was sent a few texts about them preparing the truck in their shop. An hour later, the salesman contacted me to tel me that the truck was sold to someone else that was coming in the next few days. Apparently someone dropped the ball in letting everyone know there was a deposit on it, even the sales manager. So be very careful when trusting the vehicle is yours, especially if you put a deposit down.

We have bought our vehicles from here since 2000.... Never had a bad experience with our chosen salesperson.(Don Dekay) all around great guy. Very knowledgeable, straight shooter. A person you can trust. Advice - want to know a car? Be sure you're getting a great deal, go see him. If he can put up with me, he can win over anyone.

Amazing experience. My sales person, J'mar, was a true rockstar. He got my deal done and even picked me up from Baltimore as my wife didn't want to drive 90 minutes in the rain. His follow-up was perfect. Highly recommend!!

I showed early to try and get clarity on a recall that came in the night before and I caught a service writer showing up for work. He asked if I needed help and I explained why I was there. Even though they were not open Carlos (the service writer) seemed sympathetic and asked for me to given him a minute. After he parked his own car he took the time to look into my inquiries and make sure that everything was addressed and even was able to get me in the same day because there was opening. I really appreciated the time that he took to make sure that everything was handled and his caring customer service approach. This is my third vehicle and have nothing but pleasant experiences with everyone I have interacted with.

Very honest dealer, I would recommend this dealer to anyone. I bought a 2011 F350 from them and they gave me an honest price. The salesman wasn’t pushy ( I had Richard Bortner, very honest and kept his word.) The truck did have some mechanical issues, bad wheel bearing and the dealer took care of it. They also filled the truck up with diesel for the inconvenience for driving back down. They didn’t try to upsell on anything, which I like. The price we agreed to for the truck was the price I paid. None of the non sense upsell like vin etching, dealer prep, delivery fees (On used cars) and nitrogen fill tires like other dealers would try to pull on you. They also gave me a fair price for my trade in. I would buy another truck from this dealer, hands down. I also traveled about 2 hours one way to go to the dealer. When I need another personal truck or a company truck for my business I would be back down. Thank you again!

It was a pleasure to deal with Murphy Ford in Chester, Pa especially Mr. Vince Northington. Vince went above and beyond his job when I traded in my old Ford Explorer for a new one. He was very professional and a complete gentleman and made the whole process quick and easy to complete the deal. There was no hassle but rather a complete easy sale. I would recommend Vince to anyone looking for a vehicle. Even with the pandemic that we are facing, Vince and Murphy Ford made this sale very easy.

I’ve worked with Teddy Brown twice now with my car buying experience and he’s made it fun and makes things happen for his clients. Car buying is draining and exhausted and he makes it fun and educates the buyer on the process which is always confusing and intimidating. I’ll definitely keep going back to Teddy in the future! Also I got a great car!!!