Reviews
The service writer got me in and out in a few hours.
The service writer got me in and out in a few hours. He originally told me it would take 1 to 2 days.
The service writer got me in and out in a few hours.
The service writer got me in and out in a few hours. He originally told me it would take 1 to 2 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Great communication, friendly and professional, what more
Great communication, friendly and professional, what more could you ask for? This will be my “go to” dealer for years to come.
Great communication, friendly and professional, what more
Great communication, friendly and professional, what more could you ask for? This will be my “go to” dealer for years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Covina Hills Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Service rep stayed in touch and provided updates.
Service rep stayed in touch and provided updates. I knew what to expect. Great service and they cleaned my car!
Service rep stayed in touch and provided updates.
Service rep stayed in touch and provided updates. I knew what to expect. Great service and they cleaned my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Covina Hills Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Good service friendly staff.
Good service friendly staff. Service time was quick and fast didn't have to wait long at all
Good service friendly staff.
Good service friendly staff. Service time was quick and fast didn't have to wait long at all
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Friendly and smooth transaction Which i had the remote
Friendly and smooth transaction Which i had the remote control To the tv Thank you
Friendly and smooth transaction Which i had the remote
Friendly and smooth transaction Which i had the remote control To the tv Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Very courteous and professional service personnel, I was
Very courteous and professional service personnel, I was well taken care of and my car was finished faster than I expected! Great service all the way around
Very courteous and professional service personnel, I was
Very courteous and professional service personnel, I was well taken care of and my car was finished faster than I expected! Great service all the way around
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Came in on weds 12pm appt.
Came in on weds 12pm appt. for oil change+ censor. After 4hrs approached desk, to be told what I needed. Car had oil changed & was already parked. Why I wasn't called or asked sooner for neede additionals shows laziness.due to lack of comm only got oil change & then had to go back to reset gages too. Customer service, communication, timelyness is severely lacking. Probably won't return.
Came in on weds 12pm appt.
Came in on weds 12pm appt. for oil change+ censor. After 4hrs approached desk, to be told what I needed. Car had oil changed & was already parked. Why I wasn't called or asked sooner for neede additionals shows laziness.due to lack of comm only got oil change & then had to go back to reset gages too. Customer service, communication, timelyness is severely lacking. Probably won't return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Lazy, they took the car all day, didn't work on it.
Lazy, they took the car all day, didn't work on it. If you know you don't have the capacity to work on my car, why are you accepting my car.
Lazy, they took the car all day, didn't work on it.
Lazy, they took the car all day, didn't work on it. If you know you don't have the capacity to work on my car, why are you accepting my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Andrew, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
Good service and employers are really polite place is
Good service and employers are really polite place is very clean like the way they greet you at the door
Good service and employers are really polite place is
Good service and employers are really polite place is very clean like the way they greet you at the door
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Covina Hills Chevrolet, we look forward to having you as a valued customer for many years to come!
Service and time of completion was excellent.
Service and time of completion was excellent. Excellent customer service at the front desk. Thank you
Service and time of completion was excellent.
Service and time of completion was excellent. Excellent customer service at the front desk. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.