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Hyundai of Owings Mills

(12 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
New (888) 378-6921 (888) 378-6921
Used (866) 415-4930 (866) 415-4930
Service (888) 708-4016 (888) 708-4016

Reviews

(12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Owings Mills from DealerRater.

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The dealer ship was great.

The dealer ship was great. Customer service was perfect.I left in a new vehicle that I loved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Caridson was an excellent salesman made the everything

Caridson was an excellent salesman made the everything easer and helped with the process for working the car great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

We had great time with Cardison Ferdinand.

We had great time with Cardison Ferdinand. He was so accomodating and informative. We were able to secure the car right away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

They will not take care of you post purchase or look out

They will not take care of you post purchase or look out for you pre purchase. I could have cut my financing rate in half with the promotion Hyundai had but they purposely hid it from me. My tire blew two weeks after purchase and when I asked if they could help me get a new one they used that opportunity to try to sell me more service. The service department looks like xxxx on earth. It's very clear they are in for your money and will not look out for you one but.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Efrayim, we are so disappointed to learn of this situation you have described. Please reach out to us when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.   General Manager, Eugene Papaleo, epapaleo@mileone.com, 443.652.6103.

Horrible experience.

Horrible experience. Felt pressured to buy a vehicle. He didn’t listen to our concerns. Completely took advantage of our situation and got us in over our head and wouldn’t accept no. Guilted us into getting a new car after multiple times of being told no.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us, and we will work with you personally in rectifying the issues you experienced.   General Manager, Eugene Papaleo, epapaleo@mileone.com, 443.652.6103.

Caridson was awesome he took care of me when purchasing

Caridson was awesome he took care of me when purchasing my first car. Highly recommend to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

Great experience at this dealership, friendly staff and

Great experience at this dealership, friendly staff and Caridson our salesman was especially helpful and knowledgeable about the vehicle. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

My salesman was Karidson, he provided excellent service

My salesman was Karidson, he provided excellent service and had great knowledge of each car we test drove

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Matthew, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

My salesman was Karidson, he provided excellent service

My salesman was Karidson, he provided excellent service and had great knowledge of each car we test drove

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Matthew, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

My salesman was Caridson, he provided excellent service

My salesman was Caridson, he provided excellent service and had great knowledge of each car we test drove

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!