Platinum Buick GMC of White Plains

David Silva. Did a great job for me and my family. Deck recommend him! Very honest and helpful and professional.

The service department at platinum Buick is excellent. I went in for my first oil change and was out in no time. I also received a voucher to get a free car wash at anytime of my convenience. Platinum Buick is the best and I highly recommend their dealership to purchase a vehicle and follow up for all your service needs.

Showing love from CT!!! Hi!! Everyone was so nice. When I walked in, I was greeted with a smile. I was so happy when I saw that they had a coffee machine with coffee creamer, sugar, and snacks, (I took a uber and had a longgg ride so seeing coffee was amazing) David S is the absolute best when I walked in. He introduced me to the team, and had me ring a bell and he also told me to come back in six months for a free oil change, which was another plus! Thank you guys so much for including me in the GMC family!!!

Your dealership was very knowledgeable, courteous and answer all my questions. I would definitely recommend to other potential buyers.

Very please with the service and how easy it was to make an appointment. Highly recommended. Thank you.

I recently purchased a car from Platinum Buick GMC in White Plains, and the entire experience was excellent from start to finish. The sales department was knowledgeable, helpful, and made the process straightforward. The detail department also did a great job — the car looked fantastic when I picked it up. Everything went smoothly, and I really appreciated the professionalism and efficiency of the whole team. I would definitely recommend Platinum Buick GMC to anyone looking for a great car-buying experience.

They did not fix my 2003 Saturn due. They said it was too old and gmc discontinued making parts for Saturn. It is the best car I ever owned and I can't fix it. I'm truly disappointed with gmc

Fast service. They even called my cell to let me know the car was ready. Friendly staff. Excellent service.

Horrible experience and as of the writing of this review still have not refunded our deposit. Agreed to a deal and had it in writing. Left a deposit to hold the vehicle. When we went to finalize and arrange for pick up the Finance guy, Ryan informed us they were tacking on an additional $695 dealer fee and we needed to finance with them. When we refused to do either (as that was not agreed to previously) they said they would refund our deposit. This alone was worth the 1 start rating. It gets better. Since that conversation that was over a week ago we have gotten the run around of excuses as to why they have/cannot refund our money. First it was allow 2-3 business days. After waiting that time I followed up and was told it had not been processed because the owner was the only one who can authorize the refund and he was away in Italy until Monday (ridiculous to say with a dealership this size). Come Monday it was supposed to be done by accounting. Again nothing, on Wednesday when I followed up yet again was told they no longer can process the refund because they have a new owner and the old and new systems won't sync. Again, ridiculous attempt at an excuse. They told be in order to get my money back I should contact my CC company and refute the charges and they won't dispute it when contacted by the CC company. Unreal, I know! Now no one will return my phone call. I have made several calls to each of the sales man, Robert, the finance guy, Ryan, the manager, Franco and the controller, Patricia. Left messages for all and no one will call me back. I just want my money back and they won't give it back. This is now crossing over to petty larceny. I should probably contact the White Plains police or the attorney general. Don't do business with these people. They are crooks.

The service was quick and smooth. The staff was very helpful and polite. Thank you.