Reviews
Reda Habati - Excellent professional service!
I am extremely pleased with my Land Rover LR4, and my purchase experience with the Land Rover dealership in Tysons Corner (i.e. Vienna, VA) in general was excellent, from start to finish. Reda Habati was my sales person, and I could not ask for better treatment, assistance, and guidance throughout this entire experience. Reda was personable, very knowledgeable, and professional, and worked to make my experience (which I usually dread), very comfortable and productive. I give him my highest recommendations. I also want to acknowledge the great job he did, in finding and securing the specific vehicle that would fit our needs and price point. He was knowledgeable, responsive, and focused, which was reassuring. My husband and I came to your dealership, pretty certain about what I wanted (a Range Rover), and just needed to get more knowledgeable on the price range of all of the Land Rover makes/models and distinct features of the Land Rover vs. Range Rover. Once arriving at the dealership and viewing the SUVs on the lot, my husband immediately fell in love with the Fiji White, Black package LR4. We initially test drove a 2016, later to find the same exact make in a 2013. Long story short, we ended up with the 2013 and we are enjoying every moment/detail of our new purchase. I am looking forward to working with Land Rover for many more years and using your service department to keep my LR4 in great condition. Thanks again for making this a smooth process for us!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
tmznp, Congratulations on your new (to you!) Land Rover LR4 - excellent choice! We appreciate that you and your husband chose our dealership to figure out which Land Rover/Range Rover you were interested in. That is our main goal, to ensure you select the right vehicle for your personal needs. Enjoy! All the best, Rosenthal Jaguar Land Rover
New Car Experience
I had the best experience at Rosenthal Jaguar Land Rover. I purchased the New F-Pace. Great SUV by the way. My sales representative Gavin Kassiri was very nice, patient and kind. My family has purchased several cars from Rosenthal with Gavin as the sales Representative. If anyone is looking for a new or used vehicle I highly recommend Rosenthal and most of all the recommend Gavin Kassiri as your sales Representative. He will make very sure that you get what you want in a vehicle. Thanks again Rosenthal for my vehicle and most importantly thank you Gavin Kassiri I couldn't have purchased this vehicle without you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tijuana46, Congratulations on your new Jaguar F-Pace! We are so happy to hear that Gavin was able to assist you through this whole process. Enjoy! All the best, Rosenthal Jaguar Land Rover
James Duncan - Making Car Buying Great Again!
I am a car enthusiast and a frequent car-buyer. I have had year-after-year of experiences with various car dealers, sales staff, and service departments. I highly recommend Rosenthal Jaguar and James Duncan hands down as the go-to for sales. James will go out of his way to make sure you are happy and make sure you feel comfortable with the purchase you are making. He puts the customer in front of his own personal and professional motivations and builds a trusting relationship that you won't find in other dealerships - where you are typically treated as just another #. Additionally, the car-purchasing process that Rosenthal Jaguar has in place, is by far the most efficient and effective I've experienced from any dealership I've worked with including their service department, from the interaction, the timeliness, and the quality of service, this dealership has it all - People, Process, and Product! Make sure to ask for James if you are in the market for a new or used car. He has been in the DC area for years, and he is one of the only people I trust in the Land Rover and Jaguar market space in the DC area. I promise you won't regret it. Happy car buying!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
caraddict, Thank you for this above and beyond review! We are very lucky to have James on our team and we appreciate you taking the time to share your experience with the Dealer Rater world. We hope you enjoy and look forward to assisting you on your next vehicle too! All the best, Rosenthal Jaguar Land Rover
Straight forward transaction!
We had a simple, no hassle, buying experience with our salesperson. We were not pushed to buy anything extra. Everyone we came in contact with was very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wendy, Thank you for the kind review and welcome to the Rosenthal Jaguar Land Rover family! We truly appreciated doing business with you and hope you enjoy! All the best, Rosenthal Jaguar Land Rover
Awesome service
great dealer work with andy for jaguar. he is good and he will help out the loan department is so so but its your choise is if you want to with them also the loan guy is kind a mean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jaguar! We do apologize that the Finance Manager was a little mean. We will bring this to his attention. Enjoy! All the best, Rosenthal Jaguar Land Rover Tysons
Excellent experience
Gavin Kassiri was my sales associate. An excellent experience again. A No hassle pressure experience - with an exceptional service and support team. Would definitely recommend Gavin and this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
BJDalal, On behalf of Gavin and the rest of the team, congratulations! We truly appreciated doing business with you and we hope you enjoy. All the best, Rosenthal Jaguar Land Rover Tysons
First time car buyer, I had a fantastic experience with Reda
My salesperson Reda Habati is the reason for this excellent review. He was kind, helpful, funny and totally took the stress out of being a first time buyer. I would buy a car from Reda anytime! I returned to the dealership a few days later to pick up something he located for me. I really feel like I made a friend. So friendly and so helpful. Thank you Reda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kelly, Congratulations on your first car purchase! We are happy you chose to do it with Reda and the rest of the team. Enjoy! All the best, Rosenthal Jaguar Land Rover Tysons
Very helpful; not pressured
Extremely helpful, not pressured, detail oriented, friendly, The actual paper signing exercise took longer than I liked. Got there at 11:30 and didn't leave until about 16:30.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TomK, We do apologize for the finance portion of your purchase but are happy to hear the rest of your visit was helpful and detail oriented. Enjoy! All the best, Rosenthal Jaguar Land Rover
Informative and flexible
From start to finish I was met with a great staff that not only takes pride in what they do, but are also highly adept in their capabilities to turn ones vision into a reality. The car I special ordered came exactly how I wanted it and it was ON TIME. Everyone was courteous and really exuded the candor and empathy needed for my wife and me to have the car-buying experience that's rather ineffable. I try not to embellish mundane and rudimentary selling tactics, but I can tell ya, coming from a skeptic, these guys genuinely enjoy what they do and project an empathy unmatched by any other dealer I've been do recently, hence the purchase. As long as this place remains steadfast to their values, I'll be returning for subsequent purchases, as their values also align with mine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sean, We have every intention on keeping those values you and your wife appreciate so much. We truly hope you enjoy your new vehicle and look forward to the continued relationship. All the best, Rosenthal Jaguar Land Rover
Personable and friendly staff
My experience at this dealership was excellent. Andy Moshrefi was very professional, knowledgeable and made car buying a pleasant experience. He guided me every step of the way in selecting my vehicle. I absolutely love my new Range Rover Evoque! Collin was also very helpful and knowledgable. He educated me on all of the features and was extremely patient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
cheryl111, Congratulations on your new Range Rover Evoque! It was our pleasure to provide a helpful and knowledgeable experience for you. All the best, Rosenthal Jaguar Land Rover
