Land Rover Tysons Corner

The service is excellent as always has been. They really care very much about the customer. Highly recommended

Always terrific customer service at Rosenthal Land Rover. I’ve been a customer for 30+ years, and will never consider another dealership.

Courteous and professional customer service. The waiting area is always clean and stocked with complementary snacks and water for customers.

Best service in the DMV, professional, courteous, quick and kept me updated thru the entire process. No other place I will go for Land Roger service!

THE ABSOLUTE WORST SERVICE DEPARTMENT. RUN AWAY FROM THIS DEALERSHIP I've dealt with Rosenthal Jaguar for years. If I could could give a zero rating I would. There is not a worse dealership. Words can't describe how absolutely horrendous the service department is. They lie, do shoddy work, try to cover it up then get defensive when called out on their mistakes. Every service appointment I've had since 2017 has been nothing but infuriating. Every manager, now I'm dealing with Steve, has been arrogant, defensive, argumentative never apologetic for the problems their department causes. Clearly they are untrained in every aspect of customer service. Not sure what training they receive at all. It is their job to make right what their department does wrong. Instead they raise their voice and blame, no accountability, no class whatsoever. Steve is the definition of unprofessional, crass and hot headed. What on earth was this dealership thinking when they hired him. He drives away customers and brings in complaint after complaint. Bad hire. I will never purchase another car from this place and will share my feelings with anyone interested in a Jaguar. Go somewhere else.

The service department is amazing. Alex Argueta knows cars, knows the mechanics, and delivers your vehicle clean and repaired in a very timely fashion. Andy Moshefri in sales is world-class. His no-pressure approach ensuring that everyone gets exactly the right car for them is a reason this dealership is successful.

I’ve been coming to Tyson’s dealer for the past 18 years and I love it.

This is my first experience with this dealer. So far the service representatives gave been great. I am confused however, about the loaner vehicle situation. I was told that there where no vehicles available however when I walked outside I saw three labled vehicles. UPDATE: 1st let me say the representatives were still friendly and I will add that I was not charged a diagnostic fee...but I shouldn't have been, considering my issue went unresolved...especially because of a lack of effort. My issue is that I left my vehicle with the dealer ALL day only to be told that they were "afraid" to diagnose my audio problem because of an add-on. The issue was with a clearly unmodified part...but because the screen was upgraded they did not want to diagnose the amp and its underlying systems which was unchanged. Now I have a terrible first impression of the techs and I am disappointed in the overall service because not only did I rent out of pocket when there were loaners available, they made no real attempt to solve the issue, even when I said I was willing to accept the supposed risk.

Bill was wonderful with us and gave us a tour on the Land Rover Defender we bought last Friday September 8th , we are are very happy with his service I will highly recommend him to other people and friends.

Andy was very helpful and made the process very easy. Definitely recommend Andy and Land Rover Tysons.