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2021 consumer dealer award
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2021 consumer dealer award

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New (877) 302-0555 (877) 302-0555
Used (866) 657-6706 (866) 657-6706
Service (888) 677-5008 (888) 677-5008

Inventory

See all 99 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2025.

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Reviews

(591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southern Chevrolet Newport News from DealerRater.

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My experience was generally positive.

My experience was generally positive. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air.

My experience was generally positive.

My experience was generally positive. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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John Sherman is great!

John Sherman is great! He kept me well informed of the status of my vehicle throughout the duration of it getting serviced.

John Sherman is great!

John Sherman is great! He kept me well informed of the status of my vehicle throughout the duration of it getting serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I always have a great experience with the dealership.

I always have a great experience with the dealership. I was late this time due to traffic and they still took me in like I had my appointment on time.

I always have a great experience with the dealership.

I always have a great experience with the dealership. I was late this time due to traffic and they still took me in like I had my appointment on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Everyone is super nice and get the job done in a

Everyone is super nice and get the job done in a reasonable amount of time.

Everyone is super nice and get the job done in a

Everyone is super nice and get the job done in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The dealership was clean.

The dealership was clean. The salesperson Gil Brown was very friendly and knowledgeable. He made sure we were well taken care of. The overall experience was a great experience. This is our second vehicle that we have purchased from the same salesperson and dealership.

The dealership was clean.

The dealership was clean. The salesperson Gil Brown was very friendly and knowledgeable. He made sure we were well taken care of. The overall experience was a great experience. This is our second vehicle that we have purchased from the same salesperson and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Priority Chevrolet Newport News and that Gil took such good care of you. Our team appreciates your continued trust in us for your vehicle purchases. We look forward to seeing you again for your next car! Sincerely, The Team at Priority Chevrolet Newport News

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I continue to use Priority for service solely because of

I continue to use Priority for service solely because of John Sherman. He has provided outstanding service for years.

I continue to use Priority for service solely because of

I continue to use Priority for service solely because of John Sherman. He has provided outstanding service for years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Buen atención al cliente El programa de aceite gratis

Buen atención al cliente El programa de aceite gratis de por vida cada cinco mil millas Todo gratis

Buen atención al cliente El programa de aceite gratis

Buen atención al cliente El programa de aceite gratis de por vida cada cinco mil millas Todo gratis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Always have a pleasant time at the dealership like to

Always have a pleasant time at the dealership like to look at the new vehicles.

Always have a pleasant time at the dealership like to

Always have a pleasant time at the dealership like to look at the new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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The customer service team was very helpful, Kind,

The customer service team was very helpful, Kind, helpful, and told me exactly what the problem was.

The customer service team was very helpful, Kind,

The customer service team was very helpful, Kind, helpful, and told me exactly what the problem was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Service center was responsive and very helpful with

Service center was responsive and very helpful with addressing my concerns. They kept me up to date during the whole process and were excellent at explaining the work that was done.

Service center was responsive and very helpful with

Service center was responsive and very helpful with addressing my concerns. They kept me up to date during the whole process and were excellent at explaining the work that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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