Reviews
Josh was wonderful.
Josh was wonderful. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care.
Josh was wonderful.
Josh was wonderful. He got me in, last minute, provided stellar service. He was clear and answered all my questions. Very efficient and great customer care.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh is awesome!
Josh is awesome! We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisade because of Josh’s recommendation and helpful input, and it was such a smooth and easy purchase! Thanks again!
Josh is awesome!
Josh is awesome! We specifically go to this location for all of our car services because he is so helpful and knowledgeable. We just bought a brand new Hyundai palisade because of Josh’s recommendation and helpful input, and it was such a smooth and easy purchase! Thanks again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This Dealership is great because of the people that work
This Dealership is great because of the people that work there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a dealership before, and I’ve only really trusted two guys in all my years, and Josh is of course one of them. He's very competent, super nice, and goes out of his way to make sure everything works out for his customers. He has gone to bat for me for warranty issues that would not have went well if someone that cared less or didn’t understand the issues would’ve handled it. If you get service here, I’d highly recommend scheduling with Josh!
This Dealership is great because of the people that work
This Dealership is great because of the people that work there. Josh the service writer/coordinator is great. He has been taking care of me for years. I’m very mechanically inclined and have worked at a dealership before, and I’ve only really trusted two guys in all my years, and Josh is of course one of them. He's very competent, super nice, and goes out of his way to make sure everything works out for his customers. He has gone to bat for me for warranty issues that would not have went well if someone that cared less or didn’t understand the issues would’ve handled it. If you get service here, I’d highly recommend scheduling with Josh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
After a number of frustrating car experiences this year,
After a number of frustrating car experiences this year, I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, patiently listened to my car issues and then very patiently explained how they would try to fix it and why my previous problems had occurred. In every possible way, from the kindness and patience he showed to exploring creative and cost effective solutions, Josh went above and beyond anything I was expecting or even hoping for. He is supremely capable and incredibly kind, and I can’t imagine having a better example of how a business should be run.
After a number of frustrating car experiences this year,
After a number of frustrating car experiences this year, I walked into Hyundai of Palm Springs expecting another one. Instead, the moment I walked into Josh Chaffin’s office, he greeted me with kindness, patiently listened to my car issues and then very patiently explained how they would try to fix it and why my previous problems had occurred. In every possible way, from the kindness and patience he showed to exploring creative and cost effective solutions, Josh went above and beyond anything I was expecting or even hoping for. He is supremely capable and incredibly kind, and I can’t imagine having a better example of how a business should be run.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I think it was too to look at cars that are new.
I think it was too to look at cars that are new. And see which car I like best so then I can choose.
I think it was too to look at cars that are new.
I think it was too to look at cars that are new. And see which car I like best so then I can choose.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
So many great reviews, Eric ripped me off so badly and
So many great reviews, Eric ripped me off so badly and lied about it! Instead of saying he made a mistake, he totally lied. So disappointing.
So many great reviews, Eric ripped me off so badly and
So many great reviews, Eric ripped me off so badly and lied about it! Instead of saying he made a mistake, he totally lied. So disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
This place deserves 10 stars.
This place deserves 10 stars. You are not going to find a better dealership anywhere. Up front about everything and honest. Selling at MSRP without nonsense add-ons. The customer service is exceptional. Nick the sales guy was awesome all the way thru the process. The next Hyundai, Genesis, or Mercedes I buy will be from this dealership group without a debt. These guys deserve to get as many vehicle allocations from the manufacturers as possible. They are doing what is right for the brand reputation. Everyone, take the time to make sure and let Hyundai know that these guys are the ultimate brand ambassadors. Thanks for a memorable and positive car buying experience.
This place deserves 10 stars.
This place deserves 10 stars. You are not going to find a better dealership anywhere. Up front about everything and honest. Selling at MSRP without nonsense add-ons. The customer service is exceptional. Nick the sales guy was awesome all the way thru the process. The next Hyundai, Genesis, or Mercedes I buy will be from this dealership group without a debt. These guys deserve to get as many vehicle allocations from the manufacturers as possible. They are doing what is right for the brand reputation. Everyone, take the time to make sure and let Hyundai know that these guys are the ultimate brand ambassadors. Thanks for a memorable and positive car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arrived for service believing I needed a headlamp
Arrived for service believing I needed a headlamp assembly costing $700. Eric in service department evaluated head light and determined all I needed was directional adjustment. Great service team. I am always greeted by name and receive thorough explanation of service required and performed. Thanks George, Eric and Julio for saving me $700.
Arrived for service believing I needed a headlamp
Arrived for service believing I needed a headlamp assembly costing $700. Eric in service department evaluated head light and determined all I needed was directional adjustment. Great service team. I am always greeted by name and receive thorough explanation of service required and performed. Thanks George, Eric and Julio for saving me $700.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is,in my opinion,the best Car dealership around.
This is,in my opinion,the best Car dealership around.No games,no flim-flam smoke and mirrors,what so ever..Honest negotiations by them resulted in our purchase of a new Hyundai Palisade Calligraphy.Buy here with confidence..
This is,in my opinion,the best Car dealership around.
This is,in my opinion,the best Car dealership around.No games,no flim-flam smoke and mirrors,what so ever..Honest negotiations by them resulted in our purchase of a new Hyundai Palisade Calligraphy.Buy here with confidence..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bought 2021 G90 over 2 months from out of town.
Bought 2021 G90 over 2 months from out of town. I live in florida and the dealership still hasn't produced a title. I haven't drove the car I bought for over 2 months due to the fact I need the title to show up at the DMV in florida so I can get the car registered. Unsatisfactory and no one can seem to find it. Time for me to get my lawyer involved.
Bought 2021 G90 over 2 months from out of town.
Bought 2021 G90 over 2 months from out of town. I live in florida and the dealership still hasn't produced a title. I haven't drove the car I bought for over 2 months due to the fact I need the title to show up at the DMV in florida so I can get the car registered. Unsatisfactory and no one can seem to find it. Time for me to get my lawyer involved.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
