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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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I had an appointment for 9:15.

I had an appointment for 9:15. I arrived early and dropped my car off at 8:45. I did not receive my vehicle back until 2:45. A oil change should never take that long, ruined my entire Saturday morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was one of the first one there but I was one of the

I was one of the first one there but I was one of the last to leave if you knew that it was going to a bad situation they should have reschedule at a later date. Had to sit there for 7 hour for 2 to 3 hour job. Never again first impression are the best one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Andy, was fantastic, his customer service skills are

Andy, was fantastic, his customer service skills are superb. Andy deserves a raĆ­se and you should hire more People like Andy.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ken is always Great!

Ken is always Great! Very professional. Do you have the same service of pick up/ drop off in Jc? In past at the other site at times, I was able to get a ride when car was left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was terrible service the guy who I spoke with treated

It was terrible service the guy who I spoke with treated me so bad though

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I found the service department very friendly and

I found the service department very friendly and professional. Ken Barker gave excellence in completing my service. I like the new the new location and plan to be a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Inexperienced young representatives behind the desk

Inexperienced young representatives behind the desk Misleading repair proposals and misrepresentation for your respected team you use to have like Kenny and Lynn. Was just very disappointed to be charged more than 75% for oil change and tires rotation. Really too bad!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice and courteous individuals + good service.

Very nice and courteous individuals + good service. Nice comfortable writing area good coffee and vending machines

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Because of Ken I go there.

Because of Ken I go there. He has been. There for at east 3 of my cars and he been there the longest Luke I like to keep my cars long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everything ok only for 2 thinks the waiting area dont

Everything ok only for 2 thinks the waiting area dont have sugar and too cold. Also have a problem and they can't help me at that time of a collision of my bump.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.