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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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My family bought two vehicles in just two weeks!

My family bought two vehicles in just two weeks!! The 1st time went so smoothly we didn't think twice about going back. Adam was awesome throughout the process, super helpful and professional. Big thanks to the whole team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ive bought 2 cars thought them in the last 3 years.

Ive bought 2 cars thought them in the last 3 years. Both times Ive been treated so well. They have such a wide collection of cars to choose from and will gladly help you find the right match! Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Angel provided exceptional service in helping me find the

Angel provided exceptional service in helping me find the vehicle I was looking for. I was in no rush to buy, but he still kept a lookout for the make and model I was looking for and brought it to my attention when he found just the right car. I would highly suggest working with Angel. He is the best in the business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

This was my first experience with this dealer and it was

This was my first experience with this dealer and it was very laid back and no pressure. Peter is a great guy to have business with, genuinely friendly and you can tell is not just a job for him bt his passion. I would recommend them to everyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After my car was totaled, I was stressed about finding a

After my car was totaled, I was stressed about finding a replacement, but walking into this dealership was the best decision I could’ve made. Luis was prepared, professional, and kind from the start. He had the car ready for me when I showed up and took the time to answer every question I had. I absolutely recommend them to anyone in the market and will be back for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Peter and the rest of the guys are the perfect team.

Peter and the rest of the guys are the perfect team. When my terrible car accident happeneded I immediately called them in need of another car. I told what I wanted and the price range. They NAILED it. Thanks guys for your honesty, integrity, and making it so easy to buy a car in less than an hour!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

If you’re looking for a car I highly recommend asking for

If you’re looking for a car I highly recommend asking for Angel. The process was very quick and smooth. No problems. Amazing dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I luv these folks!

I luv these folks!!! They made buying a car a suepr memorable experience. Luis and the rest of the team were very personable and knowledgeable, and I would recommend this dealership to anyone looking for the right car for a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I purchased a 2015 Acura MDX from Axis Chevrolet this

I purchased a 2015 Acura MDX from Axis Chevrolet this past Friday, and it was one of the worst car-buying experiences I’ve ever had. The online listing showed a price of $14,000, but by the time the paperwork was done, I ended up paying over $20,000. They tacked on $4,000 in fees claiming it was for “maintenance” so the car could be “certified,” and another $895 for documentation. That alone felt deceptive. But worse, they forced me into their financing plan even though I clearly stated I wanted to pay cash. I was pushed into an 8.9% interest rate, which is outrageous considering my excellent credit. After driving off the lot, I discovered the vehicle had a strong cigarette odor that doesn’t go away with any cleaning or air fresheners. The car was advertised as “certified” and “deep cleaned.” When I called the salesperson, she told me she’d speak with her manager and call back in 15 minutes. That was the last I heard from her. I called again—no response. I then contacted their customer service line, and after explaining the situation, I was transferred to someone who hung up on me. This dealership uses high-pressure sales tactics, adds hidden fees, and offers poor customer service once the sale is complete. Their “certified” vehicles are questionable, and they refuse to stand behind their promises. I will be filing a formal complaint with the New Jersey Division of Consumer Affairs. I strongly urge anyone considering doing business with Axis Chevrolet to look elsewhere. Don’t let them take advantage of you the way they did with me.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Been searching for a car and have been selective.

Been searching for a car and have been selective. This ismy 1st time finding a car and a dealership I liked all in one!! When purchasing my car with them they made everything so easy and fast. Financing went smoothly, the finance mng worked with my budget and made sure I had chosen the best option. Overall, this won’t be the last time I purchase something from them! 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.