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New (855) 219-3490 (855) 219-3490
Used (855) 220-7614 (855) 220-7614
Service (855) 222-0048 (855) 222-0048

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Reviews

(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ottawa Chrysler Dodge Jeep Ram from DealerRater.

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Frank is absolutely the only person my family will

Frank is absolutely the only person my family will purchase a car from. Outgoing friendly and caring. Treats us as if we are his own family.

Frank is absolutely the only person my family will

Frank is absolutely the only person my family will purchase a car from. Outgoing friendly and caring. Treats us as if we are his own family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful review. We’re thrilled to hear that Frank has consistently provided the kind of experience that makes you and your family feel right at home. He truly cares about his customers, and it’s clear that his dedication shines through. We’re grateful for your trust and loyalty, and we look forward to continuing to serve you and your family for many years to come.

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First class service attention to detail and treating

First class service attention to detail and treating customers well. Very happy. Have bought 6 units from Frank between 2 stores in the Bill Walsh organization.

First class service attention to detail and treating

First class service attention to detail and treating customers well. Very happy. Have bought 6 units from Frank between 2 stores in the Bill Walsh organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your incredible loyalty. We’re thrilled to hear Frank has provided first-class service time and again. 6 vehicles and counting is an amazing milestone, and we’re grateful to have earned your trust with the Bill Walsh organization. We look forward to serving you for many more years to come.

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Frank at Sierra in Ottawa is truly outstanding—he goes

Frank at Sierra in Ottawa is truly outstanding—he goes above and beyond to make sure every customer feels valued and taken care of. He’s knowledgeable, patient, and always willing to answer questions, making the car-buying process smooth and stress-free. Whether it’s helping someone find the perfect vehicle, explaining all the details clearly, or ensuring the best possible deal, Frank’s professionalism and friendly attitude shine through.

Frank at Sierra in Ottawa is truly outstanding—he goes

Frank at Sierra in Ottawa is truly outstanding—he goes above and beyond to make sure every customer feels valued and taken care of. He’s knowledgeable, patient, and always willing to answer questions, making the car-buying process smooth and stress-free. Whether it’s helping someone find the perfect vehicle, explaining all the details clearly, or ensuring the best possible deal, Frank’s professionalism and friendly attitude shine through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review. We’re delighted to hear how outstanding your experience with Frank was. His dedication to going above and beyond, along with his knowledge and patience, truly makes the car-buying process enjoyable and stress-free. We’re proud to have him on the Sierra Motors team and grateful for your kind words. We look forward to welcoming you back whenever you need us.

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Clean, professional and friendly staff.

Clean, professional and friendly staff. Great competitive pricing on all makes and models. Definitely worth a visit!

Clean, professional and friendly staff.

Clean, professional and friendly staff. Great competitive pricing on all makes and models. Definitely worth a visit!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. Your recommendation means a lot, and we look forward to helping you again in the future.

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I had the BEST experience buying my new Mazda thanks to

I had the BEST experience buying my new Mazda thanks to robert! He was so kind and patient to work with.

I had the BEST experience buying my new Mazda thanks to

I had the BEST experience buying my new Mazda thanks to robert! He was so kind and patient to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review, Arome. We’re thrilled to hear that Robert made your Mazda buying experience so enjoyable with his kindness and patience. We appreciate your trust and hope you love your new vehicle.

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I walked in just too look and was greeted by Steve who

I walked in just too look and was greeted by Steve who was just amazing, his personality was just welcoming and he was so understanding. Was honest about everything, truly a wonderful experience shopping for my car.

I walked in just too look and was greeted by Steve who

I walked in just too look and was greeted by Steve who was just amazing, his personality was just welcoming and he was so understanding. Was honest about everything, truly a wonderful experience shopping for my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Ldarbi. We’re so glad Steve made you feel welcomed and comfortable from the moment you walked in. His friendly personality and understanding nature truly makes a difference. We appreciate your kind words and look forward to seeing you again.

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He worked very fast got us in and out with the car.

He worked very fast got us in and out with the car. He was very polite with us.

He worked very fast got us in and out with the car.

He worked very fast got us in and out with the car. He was very polite with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re glad to hear Jim, Jon and Steve provided quick, polite, and efficient service to get you on the road with your new car. We appreciate your feedback and look forward to serving you again at Sierra Motor Mall.

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All around great experience from the moment I walked in

All around great experience from the moment I walked in until I left highly recommend recommend Sierra motors.

All around great experience from the moment I walked in

All around great experience from the moment I walked in until I left highly recommend recommend Sierra motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave a positive review about your recent purchase of the Fiat 500 — we’re thrilled to hear that you’re enjoying it! We truly appreciate your repeat business and continued support. It means a great deal to us to have loyal customers like you, and we’re grateful for the trust you’ve placed in us once again. If there’s ever anything you need or if we can assist you in any way, please don’t hesitate to reach out. We’re always here to help. Enjoy your new ride, and we look forward to seeing you again in the future!

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Steve and Jon made our buying process seamless for us!

Steve and Jon made our buying process seamless for us! We would highly recommend them!

Steve and Jon made our buying process seamless for us!

Steve and Jon made our buying process seamless for us! We would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I just wanted to personally thank you for choosing to do business with us again. We're truly grateful for your continued support and trust—it means a lot to us to have you back! If there's ever anything we can do to make your experience even better, please don’t hesitate to reach out. We’re always here to help. Thanks again, and we look forward to serving you in the future!

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Robert was very helpful to find my family a new suv.

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

Robert was very helpful to find my family a new suv.

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

I'm thrilled to hear that Robert provided such helpful assistance in finding your family a new SUV. It's always reassuring to work with someone who not only possesses knowledge about the vehicles but also demonstrates kindness and understanding throughout the process.

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See all 36 reviews