Reviews
My husband and I recently purchased a vehicle from Della
My husband and I recently purchased a vehicle from Della Honda in Queensbury NY. We had the pleasure of working with a very polite, friendly and knowledgeable sales representative named John. He treated us with respect and answered all of our questions.
My husband and I recently purchased a vehicle from Della
My husband and I recently purchased a vehicle from Della Honda in Queensbury NY. We had the pleasure of working with a very polite, friendly and knowledgeable sales representative named John. He treated us with respect and answered all of our questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Linda, we're happy you found our staff to be so supportive during your experience here at D'ELLA Honda of Glens Falls. If you're ever in need of more help, please let us know!
Always an awesome experience working with Chris Cole!
Always an awesome experience working with Chris Cole!! Really takes the time to find exactly what you are looking for. Takes all the stress out of the process and actually makes it enjoyable!!
Always an awesome experience working with Chris Cole!
Always an awesome experience working with Chris Cole!! Really takes the time to find exactly what you are looking for. Takes all the stress out of the process and actually makes it enjoyable!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Thomas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Staff and service are consistently helpful and
Staff and service are consistently helpful and knowledgeable. Jody always helps me prioritize what I need, she is great. However, I am not happy with the new process of getting an email with the service summary. I want staff to come and explain my options. I am not happy with the new annoying AI operator, I want to speak with a human. The best part of Della is the personalized service and you are replacing it with emails and AI. Don?t even get me started with your new updated convoluted software. I would bet that I am not the only customer who feels this way. Once again, staff is wonderful, and that is what is important to your longstanding customers.
Staff and service are consistently helpful and
Staff and service are consistently helpful and knowledgeable. Jody always helps me prioritize what I need, she is great. However, I am not happy with the new process of getting an email with the service summary. I want staff to come and explain my options. I am not happy with the new annoying AI operator, I want to speak with a human. The best part of Della is the personalized service and you are replacing it with emails and AI. Don?t even get me started with your new updated convoluted software. I would bet that I am not the only customer who feels this way. Once again, staff is wonderful, and that is what is important to your longstanding customers.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jennifer, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (518) 793-3811 so we can discuss your experience further. We look forward to hearing from you.
Very easy transaction.
Very easy transaction. 2026 Honda Civic Sport Touring Hybrid. Very easy transaction. 2026 Honda Civic Sport Touring Hybrid. Twenty Five words are you nuts. A plus.
Very easy transaction.
Very easy transaction. 2026 Honda Civic Sport Touring Hybrid. Very easy transaction. 2026 Honda Civic Sport Touring Hybrid. Twenty Five words are you nuts. A plus.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Thomas, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff as always was polite and efficient.
The staff as always was polite and efficient. The service was excellent. I recommand using the service department at Della Honda. The staff explains every aspect of their work.
The staff as always was polite and efficient.
The staff as always was polite and efficient. The service was excellent. I recommand using the service department at Della Honda. The staff explains every aspect of their work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steven, we're happy you found our staff to be so supportive during your experience here at D'ELLA Honda of Glens Falls. Thanks for the recommendation, and have an amazing day!
Staff was exceptional and made the process easy.
Staff was exceptional and made the process easy. The vehicle was ready and John England explained all of the options and set everything up to our liking. The Owner Anthony was the ultimate reason I purchased the vehicle.
Staff was exceptional and made the process easy.
Staff was exceptional and made the process easy. The vehicle was ready and John England explained all of the options and set everything up to our liking. The Owner Anthony was the ultimate reason I purchased the vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Adam, we're happy you found our staff to be so supportive during your experience here at D'ELLA Honda of Glens Falls. Feel free to reach out to us if you need anything. Have a wonderful day.
Met and exceeded expectations.
Met and exceeded expectations. Scheduling service with Della is always very accommodating. Service manager ensures all needs are met and upon completion, confirms all needs have been met. I am a repeat customer.
Met and exceeded expectations.
Met and exceeded expectations. Scheduling service with Della is always very accommodating. Service manager ensures all needs are met and upon completion, confirms all needs have been met. I am a repeat customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ross, we strive for 100% satisfaction, and it is great to see you had such a positive experience at D'ELLA Honda of Glens Falls. Please don't hesitate to reach out if there's anything additional we can do for you.
As always the service department was amazing.
As always the service department was amazing. Jodi never fails to greet customers in a friendly manner. She makes each customer feel like they are so important. The entire service department is great!
As always the service department was amazing.
As always the service department was amazing. Jodi never fails to greet customers in a friendly manner. She makes each customer feel like they are so important. The entire service department is great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Work was done efficiently while I waited.
Work was done efficiently while I waited. Friendly group. Friendly sales staff. The people treated me like one of their family members. Interesting show room.
Work was done efficiently while I waited.
Work was done efficiently while I waited. Friendly group. Friendly sales staff. The people treated me like one of their family members. Interesting show room.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My car had first service appt and state inspection.
My car had first service appt and state inspection. People I encountered were friendly and professional. Would highly recommend - I?ve been going there 10+ years.
My car had first service appt and state inspection.
My car had first service appt and state inspection. People I encountered were friendly and professional. Would highly recommend - I?ve been going there 10+ years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Judith, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!