Reviews
Write a reviewbmw service
These people are the nicest bunch of incompetent people i have ever encountered at a dealership. I purchased a BMW out of state so needed to have maintenance done locally. On most occasions they were unsuccessful in completing the necessary maintenance...which was routine...without waiting most of the day for the car ( while I waited at the dealership) only to find out that the work being done was not done successfully or that the price was not in line with the work done : the last issue being a simple battery replacement that cost $500. That will be my last appointment with Gault. Incidentally I called to see what oil was recommended for a top off...the call was never returned.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easy to Buy A Car Here
I disliked buying cars; I'd rather go to the dentist..... until I started buying cars at Gault BMW. The salesperson and sales manager were both fantastic and made the process easy and pain free. I have also found the service department extremely accommodating. I highly recommend Gault BMW!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
