Jim Barnard Chevrolet

They made a stressful situation easier. They were very knowledgeable and kept us up to date on the progress of the repair and when the car would be done.

Always a pleasure to do business with Barnard. The process was smooth and the Tim, our salesman was great to work with.

I am a regular customer...the reasons I am a regular customer are: They always take good care of my car, they are always reliable and they are always friendly. I feel fortunate to have a trustworthy auto service dept. when I need one.

I have been in there twice for car keys getting stuck in the ignition. I was told at the last visit it was fixed five days later I have the same problem. Last night it took me 30 minutes to get my key out of the ignition. How is it that this common defect in Chevy 2015 Captiva’s all over the internet can’t be fixed by your service department. This is the worse experience I have ever had with a car dealership. Extremely poor.

New tires were not installed correctly. All four tires developed major leaks . It was stated that it was due to aluminum wheels. They would lose over 10 pounds overnight. Took my Avalanche to a reputable tire shop and it was confirmed that the wheels were not cleaned properly which caused the leaks to occur after a period of time. I would not trust my vehicle to this dealership ever again!! avalanche

I had the most Wonderful experience with my Salesman, Tim Barnard! Tim treated me with such Respect, Kindness, and Honesty. I was so Impressed!! This was my first time visiting Jim Barnard Chevrolet. I test drove my Chevy Trax and fell in Love with it. Tim was very patient and professional while explaining everything to me. This is what Won me over as a new customer for Life! Thank You Tim! Kudos to Barnard Chevy! Ps. I Love my Trax!

Efficient and complete service explained and completed per the Chevrolet recommended vehicle service schedule. A detailed and complete written checklist was provided upon completion identifying each checkpoint, recalls on my vehicle (there were none), tire tread depth, etc. A tire rotation was included free of charge because I purchased the tires from the dealership. Staff is friendly and knowledgeable, and the waiting are a is clean and comfortable.

I scheduled an oil change for my 2017 GMC truck. GMs come with two oil changes within first 24 months. I asked the person who took the appointment if it was ok that it was a GMC truck, she assured me that it was. When I arrived for the appointment, a different person told me that they cannot do it as part of the free maintence because it is not a Chevrolet. He said he would be happy to do it if I wanted to pay for it. I understand if that's their policy but very upset that I was given wrong information when I booked. Do not take your vechile here for service. If you do, call two or three different people before you go in to make sure you get accurate information.

I scheduled an appointment but the guy I was with was entertaining someone else. It happens , I understand. Then waited for 15-20 mins, he came to me and just gavethe car keys for test drive and then was in his boss room for long time. I came back and he was not there. I waited for 20 mins, he came and asked how was it. Then told me he has something else going on. It didn't feel right to be in the dealership , so i just left . the agent must be having a bad day or whatever but i didnt feel welcome.

Always a nice experience. Car is delivered on time and in great shape. Washed, WAXED, Tires shinning, and very clean on the inside. Sales people are professional and friendly.