Skip to main content

Meet Mark Demma

Mark Demma headshot
Sales and Leasing Associate
(141 reviews)

Reviews

I love Woodfield Lexus.

I love Woodfield Lexus. This is where I purchased my GS350 that I brought in for service last week. During the visit I was able to visit with my sales rep Mark Demma and begin to plan for my new vehicle purchase. Service advisor Vic was great and did a great job communicating with me. Service did take a bit longer than quoted and I asked to skip the carwash to get to my appointment which was unfortunate. Also can you add sodas to the the complimentary juice and water? I am used to that other luxury dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback on your experience with us at Woodfield Lexus. We genuinely appreciate your support and value your insights.

Excellent experience in purchasing our TX350.

Excellent experience in purchasing our TX350. Started the process 5 months ago and Mark Demma stayed with me helping me understand the vehicle and what I would be buying and working through the complexity of trading in 2 vehicles with this purchase. Everyone we dealt with was very knowledgeable and pleasant to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope this message finds you well and enjoying your new car after waiting all that time! We wanted to extend our warmest welcome to you as our valued customer! We are truly excited to have you with us and look forward to assisting you with all your Lexus needs for many years to come. Thank you once again for choosing us for your recent purchase. Your support means a lot to us, and we're committed to providing you with exceptional service and support throughout your ownership journey. We genuinely hope that you're thoroughly enjoying your new car, and we wish you many happy miles ahead!

Great service keeps the customers coming back for more.

Great service keeps the customers coming back for more. It's been over a decade I've worked with Mark Demma from Schaumburg Lexus and I wouldn't go elsewhere. Mark and his team in Schaumburg are wonderful. The service is topnotch & vehicles are always beyond expectation too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is always our pleasure working with you! Thank you for being our long time loyal customer and for your recent purchase. We hope you are enjoying your new car and wish you many miles of smiles!

Thank you Mark for all your help.

Thank you Mark for all your help. I had a nice, easy, professional and stress free transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thrilled to assist you with your purchase! Thank you again and we hope you are enjoying your new car and wish you many miles of smiles!

Excellent experience.

Excellent experience. Salesman was helpful but not pushy. He offered a lot of insight on the advantages of the car and the warranty. Car buying is never pleasant but this was a relaxed and unhurried experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad things worked out so well for you! We are excited to have you as our customer. Thank you again and we hope you are enjoying your new car and wish you many happy miles!

Mark Demma was very helpful in my decision, he was

Mark Demma was very helpful in my decision, he was knowledgeable and straightforward with my purchase of my GX460. He and Eugene pointed out key features in my Lexus. Kelvan Chicas was very professional with showing myself and spouse around our GX and all its features. Caryn Szoldatits was very helpful and concise in financial services including the cashier. We were even greeted by your custodial staff at the beverage station and how clean the waiting area was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure working with you on your purchase! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Mark Demma was amazing!

Mark Demma was amazing! He made this purchase the easiest best we have ever experienced. Finance was amazing as well she was very nice and informative. Everyone we met were really nice and accommodating. I highly recommend him and Woodfield Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure assisting you with your new Lexus. Marcela! Thank you again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

Fantastic dealership.

Fantastic dealership. Never any pressure. Assoicates were knowledgeable and helpful from start to finish. Would highly recommend Mark Demma.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we could assist in your purchase. Thank you again and we hope you are enjoying your new car and wish you many happy miles!

Mark Demma was great to work with.

Mark Demma was great to work with. We met him on a very busy Saturday afternoon. We called for an appointment but we arrived at the dealer, no one was assigned to us. Mark jumped in, while juggling his other patrons. Allowed us time to spend with the test drive vehicle and answered all of our questions. He went the extra mile to help work out issues with Corporate Lexus and a military rebate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear Mark was able to assist you with your purchasing needs. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Mark Demma is simply awesome!

Mark Demma is simply awesome! He made our car purchase experience so smooth. He patiently answered all the questions we had and also he is a thorough professional. We were glad we met him for our purchase! Thank you Mark!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy to hear Mark took good care your auto needs during your purchase, Mohammed! Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!