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Meet Erick Clark

Erick Clark headshot
Service Advisor
(24 reviews)
Industry experience 48 years
Dealership experience 6 years

HOMETOWN :: CHICAGO

Reviews

Erick Clark and the service center did a great job with

Erick Clark and the service center did a great job with the process by identifying the issues with my car and repairing those issues at a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we were able to assist! Thanks for sharing and for the 5 stars. Your support is truly appreciated!

Attentive, professional,people.

Attentive, professional,people. All that I have to say. No need for anything else to add

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always happy to assist you with your auto needs! Thanks for sharing and for the 5 stars. Your support is truly appreciated.

Everyone is so friendly and Erick Olson who took care of

Everyone is so friendly and Erick Olson who took care of me in the service department is so kind and always keeps me apprised of what is happening with my car. He is a pleasure to work with. The dealership is always immaculate and I love looking at the new cars in the showroom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always happy to assist with your service needs. Thanks for sharing and for the 5 star review. Your support is appreciated.

Excellent customer service in explaining in detail the

Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing with us and sharing your thoughts!

Eric Clark was so professional and efficient!

Eric Clark was so professional and efficient! He was so pleasant and friendly and I felt completely taken care of. He went above and beyond to even ensure my license plates were on correctly. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we were able to help! Thanks for sharing. Your support is appreciated.

Exceptional service, charging port and wifi, there is

Exceptional service, charging port and wifi, there is water and coffee. But no snacks. W

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing with us and for your feedback on your visit. All comments are taken into consideration. Look forward to working with you again!

Eric was professional, explained the service that will be

Eric was professional, explained the service that will be performed and time it will require. The vehicle was ready during that time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we could help with your auto needs! Thanks for sharing!

Each employee I interacted with was kind and professional

Each employee I interacted with was kind and professional starting with the gentleman who checked my car in for the service appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Always happy to help with your auto needs! Thanks for sharing. Your support is appreciated.

I am very happy with Woodfield Lexus.

I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad we can accommodate your needs! Thanks for sharing.

We have owned cars from this dealership for years with

We have owned cars from this dealership for years with excellent experiences. My recent purchase was smooth and easy and I love the car. The service department has always been exceptional. I would highly recommend doing business with this group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It has been our pleasure working with you and look forward to assisting you for many years to come! Thanks again, Liz! We hope you are enjoying your new car and wish you many happy miles!