Reviews
Great experience
We leased a Pilot and got a great deal !Rick and Adam were very patient with us and made sure that we'll be satisfied.I can definitely say that we had a great experience and i would recommend that dealership to one who's looking for a quality service and a good price!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dealing with car dealers can be a hassle—not at Ide
When I leased my first Accord in 2013 from Ide, I found out how easy and pleasant the experience could be. That’s why I leased my 2016 Accord from Ide, also. In 2019 I switched to a CR-V and had the same great customer experience I’d had in the past. Kiersten Herman provided the professional, courteous help I come to expect. She was very patient with me as I was undecided whether to stay with an Accord or go with something else. She knew her stuff when it came to the various models, options, and features. And kudos to Adam Weil, Sales Manager, for his professionalism throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick Damico is the man!
This is my second car from Ide Honda and both times they exceeded my expectations. Rick damico was my sales person both times and both times he was fantastic. He knows what matters tongue customer and he makes it happen to meet their needs. No nonsense, no coming in way high to do ridiculous negotiations, and no hidden fees or tricks. He clearly has been doing this a long time and it shows. Business is conducted in non hostile matter and that's what I love about it. I went to 3 other Honda dealers and it was very high pressure. That's why i always end up with Rick at IDE. Adam the sales manager will also right any wrongs immediatley. Thanks again Rick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Al is fantastic!
Picked up my new Type R and it couldn't have been a smoother experience! Al was the best and so was everyone else involved! Highly recommend Ide to everyone looking for a vehicle or service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Had a great experience with Kiersten Herman. She was very friendly,not at all pushy,( which is greatly appreciated) ,quite knowledgeable. Got a great deal ! Will definitely recommend her& this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trade in for newer model vehicle
I was able to start my trade in process on line and complete the process fairly quickly once meeting with my sales rep in person. Kiersten was great. She listened to what I wanted and was even able to exceed my original expectations!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This is what every car buying experience should be like
From my very first contact with Matt at Ide through email all the way through finalizing the paperwork on my new car, I was impressed by the perfect level of customer service. I never felt pressured or ignored like at some other dealers. I would absolutely recommend Matt and Ide to anyone. Thank you for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Only place to buy a Honda
Have probably bought over ten cars from this dealer over 20-25 years. Just bought a 2019 from salesperson Will Galliher, third car he has helped us purchase and wouldn't work with anyone else. Sales Manager Adam Weil has moved up the management ladder over the years but still greets us as he did 20 years ago.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pilot Lease
What a great experience! They really made us feel like family. No pressure sales, knowledgeable, friendly & professional from beginning to end. Definitely a cut above the rest. Well done Ide Family of Dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brad Constantino was Amazing
Brad made my Honda experience truly amazing. If you are considering a new car go to Ide and ask for Brad, you won’t regret it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase