Reviews
Great Experience.
I had been searching and test driving different vehicles for almost a year. I narrowed it down to a couple different vehicles. I searched on line and found the certified used 2016 Honda Pilot. I corresponded with Al who was a pleasure to work with. He had the vehicle ready to test drive after a bad snow storm. I liked the handling and the smooth ride. Ken handled the financing and he is a pleasure to work with as well. I had to bring the Pilot in for service within the second week due to a tire that kept losing air. Jim repaired the tire and has us back in the vehicle with in an hour. Ida Honda should be glad they have Jim working for them, he is funny and has high expectations about the work he completes. All employees I encountered there were wonderful and very knowledge about their job. It was a pleasure buying my 2016 Pilot at Ide Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
I met with Will to look at a vehicle we saw on the Ide Honda website. He had it warmed up and waiting for us when we arrived. The vehicle was in great shape, and just what we were looking for. Will explained the pricing structure, financing, and was able to negotiate a price that worked for us. After the sale, he was immediately available several times with questions I had. Excellent service, A+!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I met with Will to take a look at a vehicle I found on the Ide website. The vehicle was warmed up and waiting for us when we arrived; it was in beautiful condition, and just what we were looking for. Will was very helpful in explaining the pricing and negotiating an amount that worked for us, and he's been immediately available several times since the sale with questions I've had. Great service, A+!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
I drove from Spencerport because I had heard good things about this dealer. Mr. Preteroti was very knowledgeable and helpful in my search for a car for my daughter. Most of all he did not pressure me into a decision. I was able to take my time and that helped me be sure i made the right choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience!
I had a great experience with Melinda she is a great people person! I would definitely recommend this dealership to anyone looking for a new or used car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made it easy
It was great working with Joe he is a good guy.. He answered all questions that I had. Would recommend IDE Honda to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My first ever brand new car!
First off thank you to everyone who helped me out during my first experience at buying a brand new vechile. Al was amazing from start to finish! He told us all about the vehicle and the features it had. I would highly recommend IDE Honda to family & friends. Bob in service was awesome gave me a loner car so all my accessories could be added while I was at work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Leasing a Honda Fit
This is the second Honda vehicle that I have purchased or leased thru this dealership. The level of customer service and maintenance on my car that I have received is amazing and by far the best. Will Galliher made the whole car shopping experience easy, affordable (he listened when we spoke about what we can afford and hope to have in a car) and quick, he didn't waste our time or belabor the whole car buying experience. Thank you Will and everyone at Ide Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Will Galliher
I want to thank Will Galliher and the rest of the team at IDE HONDA for helping me with my purchase of a 2018 Honda Accord. I have to say that the entire process was very pleasant. I purchased my last veichle from Will at Ide Honda. The 2018 Honda Accord is an awesome vehicle. I like 1.5 Liter turbo engine. The LED headlight improve visibility while driving in snowy and wet road driving conditions at night. I highly recommend that if you are in look8ng to purchase your next veichle that you go see Will Galliher at IDE HONDA in Penfield.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Low pressure experience
It was great working with Leigh. He listened to my needs then provided me with a great deal. The best part...no pressure. After the sale a Sales Manager named Joe came over to shake my hand and thank me for my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
