Reviews
I called Jim about potential warranty work, and he was
I called Jim about potential warranty work, and he was very friendly from the start. He was very good at keeping in contact with me as he worked with the warranty company, ordered the parts, and kept me updated on the work as it was being done. On the phone and in person, Jim and others were all very helpful. Compared with past experiences, this is by far the best. I will continue to return to and recommend Jim and John Sisson Mercedes-Benz.
I called Jim about potential warranty work, and he was
I called Jim about potential warranty work, and he was very friendly from the start. He was very good at keeping in contact with me as he worked with the warranty company, ordered the parts, and kept me updated on the work as it was being done. On the phone and in person, Jim and others were all very helpful. Compared with past experiences, this is by far the best. I will continue to return to and recommend Jim and John Sisson Mercedes-Benz.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Just completed my 3rd purchase, as always eveyone was
Just completed my 3rd purchase, as always eveyone was great to work with. Thank you Jaxxon(sales), Robin, Joe (finance) and the detail department. This dealership is the place to go if you are looking, I will definitely be back.
Just completed my 3rd purchase, as always eveyone was
Just completed my 3rd purchase, as always eveyone was great to work with. Thank you Jaxxon(sales), Robin, Joe (finance) and the detail department. This dealership is the place to go if you are looking, I will definitely be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
My salesman Trey and my finance manager Jeremy made this
My salesman Trey and my finance manager Jeremy made this the best car buying experience I've ever had. They were both likeable and knowledgeable. I would recommend both of them to anyone who is looking to buy a car.
My salesman Trey and my finance manager Jeremy made this
My salesman Trey and my finance manager Jeremy made this the best car buying experience I've ever had. They were both likeable and knowledgeable. I would recommend both of them to anyone who is looking to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
They were very accommodating and helpful.
They were very accommodating and helpful. The experience was fast and satisfactory. Love my new Titan!
They were very accommodating and helpful.
They were very accommodating and helpful. The experience was fast and satisfactory. Love my new Titan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
They work with to make sure we got the car.
They work with to make sure we got the car. Very nice people to work with. Will purchase from them again.
They work with to make sure we got the car.
They work with to make sure we got the car. Very nice people to work with. Will purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Quick and easy?
Quick and easy? Quick, easy, they go above and beyond for your needs and you were treated real well.
Quick and easy?
Quick and easy? Quick, easy, they go above and beyond for your needs and you were treated real well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
He was very nice but it just took way too long.
He was very nice but it just took way too long.?? He seemed to try to help his best as he could.
He was very nice but it just took way too long.
He was very nice but it just took way too long.?? He seemed to try to help his best as he could.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback and are eager to better your return experience.
Finance manager never responded back to me after the
Finance manager never responded back to me after the initial internet’s sales representative email confirming my interest in the 2023 white Nissan Altima SL AWD with 7K miles on it!
Finance manager never responded back to me after the
Finance manager never responded back to me after the initial internet’s sales representative email confirming my interest in the 2023 white Nissan Altima SL AWD with 7K miles on it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dean. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via jsnsocial@johnsissonnissan.com. We hope to hear back from you soon.
Everyone is friendly, courteous and most importantly
Everyone is friendly, courteous and most importantly knowledgeable about how to keep our Mercedes in tip top condition😊
Everyone is friendly, courteous and most importantly
Everyone is friendly, courteous and most importantly knowledgeable about how to keep our Mercedes in tip top condition😊
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Very helpful salesman was willing to take time to answer
Very helpful salesman was willing to take time to answer questions and review options. I am impressed with the staff and sales process.
Very helpful salesman was willing to take time to answer
Very helpful salesman was willing to take time to answer questions and review options. I am impressed with the staff and sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Jaxon was very helpful and willing to help and answer my questions. Impressed with the financial and other staff. I would recommend your dealership to others. This is the third vehicle we purchased from you